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  • 2 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Saving money 3
  • Messed up 3
  • Good selection 1
  • Ease of ordering 1
  • Canceling my membership 1

Customers don't like

  • Unknown transactions8
  • Fraudulent activity7
  • Fees5
  • I dont know who they are3
  • That they signed me up for this2
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $34.4K CLAIMED LOSSES
  • $465 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service9
  • Unresponsive customer service3
  • Shipping policy3
  • Blaming others3
  • Poor quality product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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