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  • 2 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $15.9K CLAIMED LOSSES
  • $94 AVERAGE LOSS
1.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Saving money 3
  • Messed up 3
  • Ease of ordering 1
  • Good selection 1

Customers don't like

  • Fraudulent activity11
  • Unknown transactions11
  • Fees10
  • Did not get gift card5
  • Never ordered service4
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $33.4K CLAIMED LOSSES
  • $492 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service22
  • Shipping policy7
  • Delivery status6
  • Liers that promised results but gave us nothing5
  • Website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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