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  • 2 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Saving money 3
  • Messed up 3
  • Ease of ordering 1
  • Good selection 1

Customers don't like

  • Unknown transactions12
  • Fraudulent activity10
  • Fees8
  • Did not get gift card5
  • Never ordered service4
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $360 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 2
  • Customer service 2
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service19
  • Delivery status5
  • Shipping policy5
  • That the offers were not as expected or led to believe3
  • Website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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