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Shopko Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $283 AVERAGE LOSS
1.9
Staff
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Discounts and Special Offers
  • Allowed aarp discount 1

Customers don't like

  • Did not offer to help or try and fix the problem2
  • Poor service1
  • Schedule of the doctors1
  • Sell interior products --1
  • Time wasted1
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Staff
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Discounts and Special Offers
  • Variety 4
  • Professional 2
  • Selection 2
  • There are many other places for glasses 1
  • Very bad exam 1

Customers don't like

  • Horrible customer service7
  • Customer service6
  • Not-so-caring-staff4
  • Slow service4
  • Post sale repair response4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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