PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanton Optical and Shopko Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanton Optical
Shopko Optical

Stanton Optical and Shopko Optical Overview

Total reviews
481
56
Company responses
0
0
Issues resolved
4
0

Stanton Optical was first mentioned on PissedConsumer on Aug 1, 2012 and since then this brand received 481 reviews. It is 425 reviews more than Shopko Optical received since Jan 21, 2011.

Stanton Optical and Shopko Optical Consumer Ratings

Rank
116 out of 636 in Medical Supplies and Equipment category
88 out of 636 in Medical Supplies and Equipment category
Customer service
80 in category
69 in category
Diversity of Products or Services
99 in category
61 in category
Product or Service Quality
107 in category
98 in category

According to consumer ratings and reviews, Shopko Optical ranks 28 points higher in the Medical Supplies and Equipment category than Stanton Optical. People gave Stanton Optical 1.4 stars for Customer service criterion in Medical Supplies and Equipment category and it is 125 points higher than the worst rated brand in this category. At the same time, Shopko Optical was rated 1.6 stars for Customer service criterion in this category and it is 136 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Shopko Optical has a higher rating than Stanton Optical. Regarding Product or Service Quality criterion, consumers gave Stanton Optical 1.4 stars and it is 52% worse than other in category. Shopko Optical however was rated 1.5 stars and it is 52% greater than other in category.

Stanton Optical and Shopko Optical Rating Details

Customer service
1.4 (218 reviews)
1.6 (24 reviews)
Reviewer's quote

I visited the eyelab store located 790 Skymark Drive#107 in Jacksonville, Fl, the customer service representative name Leah, was very rude and disrespectiful, I will never visit that store again, and I will never refer anyone to this store..

Vicky H

Couldnt get prescription right and just seemed stupid.

PissedConsumer1265675
Diversity of Products or Services
1.9 (203 reviews)
2.4 (21 reviews)
Reviewer's quote

I keep getting calls telling me I have glasses to be picked up. I have called many times . I have no glasses to pick up. I asked to talk to a supervisor twice but was told they were to busy to come to the phone. even corporation would not help. I would not use them again if the glasses were free....

james d

I bought prescription sunglasses from shopko. I paid over 300 dollars for them. They worked well and fit well and I had no issues with them. Then about a year in and they snapped in the center of the (cheap plastic) frame. I went to Shopko and asked if they could fix the sunglasses, to which they...

Bethany S
Product or Service Quality
1.4 (195 reviews)
1.5 (21 reviews)
Reviewer's quote

...they messed up the exam didnot refund all the money on first ones,would not return our calls dealed with a manager named Emily the must rude person ihave meet there customer service sucks, all the care about is screwing you out of money. i donot recomend them to any. never go back..

Tim J

...They sell an inferior product and do not want behind their products. ..

Raveena

Stanton Optical and Shopko Optical Pros and Cons

Pros
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
  • Wide selection
  • Timeliness of glasses being delivered
  • Nice atmosphere
Cons
  • Customer service
  • Nor will i recommend it
  • Too many to name
  • Wont take medicaid
  • Whete do i start
  • Short warranty period

Stanton Optical and Shopko Optical Most Positive Reviews

Top rated reviews
5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

5

Most of the girls working the optical dept in Escanaba Mich are not friendly at all. I wont be a returning customer....

Stanton Optical and Shopko Optical Most Critical Reviews

Lowest rated reviews
1

We have had problems since April and still haven't got right glasses

1

Standing here right now waiting and waiting. Finished my eye exam which went fine. but this lady has been trying to...

Stanton Optical and Shopko Optical Latest Reviews

Recent published reviews
1

I have spent months trying to get my glasses. They gave me scratched new glasses and won't get me new lens that I paid...

Read all 481 reviews
1.1

I went into works as an optican. No experience. My first day I was load with information. Next day handed a note book...

Read all 56 reviews

Stanton Optical and Shopko Optical Products and Services

Most reviewed product and services
  • Stanton Optical Commercial (109 reviews)
  • Stanton Optical Customer Care (72 reviews)
  • Stanton Optical Eyeglasses (69 reviews)
  • Shopko Optical Eye Exam (15 reviews)
  • Shopko Optical Eyeglasses (8 reviews)
  • Shopko Optical Customer Care (7 reviews)