PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shopko Optical and Stanton Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shopko Optical
Stanton Optical

Shopko Optical and Stanton Optical Overview

Total reviews
57
491
Company responses
0
0
Issues resolved
0
4

Stanton Optical was first mentioned on PissedConsumer on Aug 1, 2012 and since then this brand received 491 reviews. It is 434 reviews more than Shopko Optical received since Jan 21, 2011.

Shopko Optical and Stanton Optical Consumer Ratings

Rank
88 out of 567 in Medical Supplies and Equipment category
116 out of 567 in Medical Supplies and Equipment category
Customer service
71 in category
81 in category
Diversity of Products or Services
61 in category
100 in category
Product or Service Quality
94 in category
109 in category

According to consumer ratings and reviews, Shopko Optical ranks 28 points higher in the Medical Supplies and Equipment category than Stanton Optical. People gave Shopko Optical 1.6 stars for Customer service criterion in Medical Supplies and Equipment category and it is 137 points higher than the worst rated brand in this category. At the same time, Stanton Optical was rated 1.4 stars for Customer service criterion in this category and it is 127 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Shopko Optical has a higher rating than Stanton Optical. Regarding Product or Service Quality criterion, consumers gave Shopko Optical 1.6 stars and it is 55% greater than other in category. Stanton Optical however was rated 1.4 stars and it is 52% worse than other in category.

Shopko Optical and Stanton Optical Rating Details

Customer service
1.6 (25 reviews)
1.4 (219 reviews)
Reviewer's quote

...Their customer service sucks. Their products are over priced. The worst part about the whole situation is the doctor was fantastic and I really liked him but because of their repeated incompetence I will be finding another eye place because I will not subject myself to this *** service yet again..

Irritated_consumer

Their service in the store and customer service are TERRIBLE!!! I visited this store with my mother to get her some reading glasses as she was due for new ones. While waiting to see the doctor in the back we browsed and choose two pairs. After we were done with the doctor the only person helping...

Girtrude
Diversity of Products or Services
2.4 (22 reviews)
1.9 (206 reviews)
Reviewer's quote

...They sell an inferior product and do not want behind their products. ..

Raveena

...Why does this company think that this is OK in order to promote their products? I will not purchase anything from this company and I encourage others to boycott them also..

Dc
Product or Service Quality
1.6 (22 reviews)
1.4 (197 reviews)
Reviewer's quote

Outstanding service!! Ended up getting prescription wrong, but Doc rechecked my and changed it. They remade my glasses and I had them in a few days! Awesome & most friendly Optometrist that I have ever had!! Optician was top notch and Manager of the store was very sweet and friendly..

John R

I visited the eyelab store located 790 Skymark Drive#107 in Jacksonville, Fl, the customer service representative name Leah, was very rude and disrespectiful, I will never visit that store again, and I will never refer anyone to this store..

Vicky H

Shopko Optical and Stanton Optical Pros and Cons

Pros
  • Wide selection
  • Timeliness of glasses being delivered
  • Nice atmosphere
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
Cons
  • Poor customer service
  • Wont take medicaid
  • Whete do i start
  • Customer service
  • Nor will i recommend it
  • Too many to name

Shopko Optical and Stanton Optical Most Positive Reviews

Top rated reviews
5

Most of the girls working the optical dept in Escanaba Mich are not friendly at all. I wont be a returning customer....

5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

Shopko Optical and Stanton Optical Most Critical Reviews

Lowest rated reviews
1

Standing here right now waiting and waiting. Finished my eye exam which went fine. but this lady has been trying to...

1

We have had problems since April and still haven't got right glasses

Shopko Optical and Stanton Optical Latest Reviews

Recent published reviews
2

I went in for my eye exam and they were supposed to order my trial contact lenses that day and I was supposed to have...

Read all 57 reviews

Your advertisement is appalling. Who would come up with using a taxidermied toy spaniel in an ad and try to sell it as...

Read all 491 reviews

Shopko Optical and Stanton Optical Products and Services

Most reviewed product and services
  • Shopko Optical Eye Exam (15 reviews)
  • Shopko Optical Eyeglasses (8 reviews)
  • Shopko Optical Customer Care (8 reviews)
  • Stanton Optical Commercial (115 reviews)
  • Stanton Optical Customer Care (73 reviews)
  • Stanton Optical Eyeglasses (69 reviews)