PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volusion and Shopify as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Volusion
Shopify

Volusion and Shopify Overview

Total reviews
96
556
Company responses
0
0
Issues resolved
0
1

Volusion and Shopify Consumer Ratings

Rank
66 out of 289 in Web Design and Development category
36 out of 167 in Hosting category
Website
67 in category
30 in category
Customer service
48 in category
19 in category
Price Affordability
59 in category
32 in category
Diversity of Products or Services
51 in category
29 in category

Volusion and Shopify Rating Details

Website
1.7 (45 reviews)
1.6 (227 reviews)
Reviewer's quote

...This sometimes takes DAYS to get resolved, when I need to update my website immediately, Once I get a live person, the support is good. Just takes a while..

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...I had a 1/2 page article written about me in the paper and my team and I have worked to get a website right for the past 72 hours and we were so close. We both saved and saw the changes. Now I know Mercury is in Retrograde but this is sad...

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Customer service
1.4 (44 reviews)
1.2 (243 reviews)
Reviewer's quote

...I contacted someone at customer service by phone and he told me that will be resolved so he transfer us to the Financing Manager Reba G ( reba. g@volusion. com ) and she REFUSED to refund the extra charges...

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...Cant call your customer service, no one is available, I closed my account a year ago and again Shopify charged me !!!!..

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Price Affordability
1.4 (43 reviews)
1.8 (213 reviews)
Reviewer's quote

...They just charged my credit card the higher price. I have been on the phone and they said they would credit my account for one month. These people plainly stole my money...

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Shopify threatened our website with closure because some of our products were not competing in price with national retailers. Shopify favours large corporations over small businesses. Shopify paid no attention to the difference in the quality of our products over bulk cheap manufacturing...

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Diversity of Products or Services
1.6 (41 reviews)
1.6 (214 reviews)
Reviewer's quote

...At the bottom of the second screenshot is proof that the online store was purchased from Volusion and used Volusion's software and payment processing services..

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Shopify think they are Gods! I am a small business in South Africa - who was granted a license to provide Hygiene Products during our Country's lockdown. Shopify REMOVED all my Hand Sanitizers and other personal Hygiene products. Even though I am one of the few businesses that HAVENT spiked prices,...

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Volusion and Shopify Pros and Cons

Pros
  • Misleading but very nice sales people
  • Have a good pitch
  • Some of the staff if you ever got one to reply was nice
  • I never received my product
  • Never received
  • Good way to get started with e-commerce
Cons
  • Deceptive marketing
  • Customer service
  • Bad service
  • Scammed
  • No customer service
  • Being scammed

Volusion and Shopify Most Positive Reviews

Top rated reviews
3.3

They make you change your password every 3 months - that is ok, but their automated email link to change the password...

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5

Ordered kit on Jan 3rd no update or way to contact them. After reading reviews think i have been ripped off...knew i...

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No votes
5

Attention! This goes out to all of you who are so quick to blame shopify for your misadventures with online shopping thr...

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Volusion and Shopify Most Critical Reviews

Lowest rated reviews
1

VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it! I paid to build my website for 2...

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1

I tried a shopify service. During the time i tried to populate my shop online, there were numerous issues, some as...

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1

Canceled and they kept saying I didn't respond to email sent by them.
My wife called and they said she couldn't cancel i...

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1

After being customer since Feb 2014 - my cc expired and it was perfect timing because I was meaning to close my store an...

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Volusion and Shopify Latest Reviews

Recent published reviews
1.2

Volusion and their subsidiary credit card processor defrauded my business out of over $40,000 USD.
They had identified us...

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1

Trying to find the company, but of course they are no longer on there. A lost of $600.00.

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2.4

Been a customer of Volusion for 10 years now and I have been adjusting to their policies even that their service and tec...

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2.5

trying to get a copy of notification from bank to shopify regarding charge back as at this stage they refuse to supply...

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Volusion and Shopify Products and Services

Most reviewed product and services
  • Volusion Ecommerce Platform (25 reviews)
  • Volusion Web Hosting (12 reviews)
  • Volusion Customer Care (6 reviews)
  • Shopify Customer Care (65 reviews)
  • Shopify Ecommerce Platform (52 reviews)
  • Shopify Account (25 reviews)