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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 281 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Easy to setup 4
  • I never received my product 3
  • Good way to get started with e-commerce 3
  • Easy to navigate the website 3
  • Never received money taken 2

Customers don't like

  • Customer service4
  • Being scammed4
  • No one taking responsibility for messing up my store3
  • I will never use again3
  • Scammed2
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Volusion

Web Design and Development
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Misleading but very nice sales people 4
  • Have a good pitch 3
  • Dont know didnt get that far 1
  • Design 1
  • Customer service 1

Customers don't like

  • Deceptive marketing5
  • Customer service5
  • Bad service3
  • Account management3
  • Secret contract term2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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