PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shopify and Volusion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shopify
Volusion

Shopify and Volusion Overview

Total reviews
559
95
Company responses
0
0
Issues resolved
2
0

Shopify was first mentioned on PissedConsumer on Mar 2, 2010 and since then this brand received 559 reviews. It is 464 reviews more than Volusion received since Jun 29, 2010.

Shopify and Volusion Consumer Ratings

Rank
36 out of 254 in Hosting category
64 out of 385 in Web Design and Development category
Customer service
19 in category
45 in category
Advertised vs Delivered
20 in category
39 in category
Website
29 in category
63 in category

Shopify and Volusion Rating Details

Customer service
1.2 (244 reviews)
1.4 (43 reviews)
Reviewer's quote

...com I placed the call to shopify customer support (the numbers were not available on the shopify website). They agreed that it was suspicious and would agree with the fraud dept of my cc that I should have that money returned. We will see..

David C

They make you change your password every 3 months - that is ok, but their automated email link to change the password does not ever get to me, so I have to either call support or put in a ticket. This sometimes takes DAYS to get resolved, when I need to update my website immediately, Once I get a...

PissedConsumer1716238
Advertised vs Delivered
1.2 (235 reviews)
1.1 (37 reviews)
Reviewer's quote

I reviewed a product advertised on Facebook as a great gift for my sister. I received and email from Shopify account that the product was waiting in my shopping cart and decided to go ahead and pay for it. :happy: I received a shipped notification 2 days later that my "shipment was on its way" for...

Susan K

Terrible service they make it as hard as possible to cancel your account and get refunded , they say they'll call you back and never do , they send you sticky sales people who treat you like an idiot they seem desperate for your money . If they had a high quality product & service it would mostly...

Charles G
Website
1.5 (229 reviews)
1.7 (44 reviews)
Reviewer's quote

...The web site is no longer available, I through via Shopify that it would be a valid website. The order was on 11/17 and nothing received. This is the 2nd website that I have ordered from that I got scammed...

Huma

...She said that our website fails in the category of "Buisiness". How that can be when we just use historically 7. 5GB out of the 25GB included in our plan...

Simon B

Shopify and Volusion Pros and Cons

Pros
  • I never received my product
  • Never received
  • Easy to setup
  • Misleading but very nice sales people
  • Have a good pitch
  • Some of the staff if you ever got one to reply was nice
Cons
  • Scammed
  • Being scammed
  • No customer service
  • Deceptive marketing
  • Customer service
  • Bad service

Shopify and Volusion Most Positive Reviews

Top rated reviews
5

Ordered kit on Jan 3rd no update or way to contact them. After reading reviews think i have been ripped off...knew i...

3.3

They make you change your password every 3 months - that is ok, but their automated email link to change the password...

Shopify and Volusion Most Critical Reviews

Lowest rated reviews
1

I tried a shopify service. During the time i tried to populate my shop online, there were numerous issues, some as...

1

VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it! I paid to build my website for 2...

Shopify and Volusion Latest Reviews

Recent published reviews
1

I ordered from Worklele.com. The web site is no longer available, I through via Shopify that it would be a valid...

Read all 559 reviews
2.5

Been a customer of Volusion for 10 years now and I have been adjusting to their policies even that their service and tec...

Read all 95 reviews

Shopify and Volusion Products and Services

Most reviewed product and services
  • Shopify Customer Care (62 reviews)
  • Shopify Ecommerce Platform (48 reviews)
  • Shopify Account (23 reviews)
  • Volusion Ecommerce Platform (24 reviews)
  • Volusion Web Hosting (12 reviews)
  • Volusion Customer Care (5 reviews)