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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 251 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Easy to setup 4
  • Good way to get started with e-commerce 3
  • Easy to navigate the website 3
  • I never received my product 2
  • Tech support 1

Customers don't like

  • Being scammed4
  • No one taking responsibility for messing up my store3
  • Customer service3
  • Paying for merchandise i did not recieve2
  • No presense in the usa2
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Volusion

Web Design and Development
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Misleading but very nice sales people 4
  • Have a good pitch 3
  • Dont know didnt get that far 1
  • Design 1
  • Customer service 1

Customers don't like

  • Deceptive marketing4
  • Customer service4
  • Bad service3
  • Account management3
  • Extremely limited2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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