PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shopify and Volusion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shopify
Volusion

Shopify and Volusion Overview

Total reviews 682 97
Company responses 0 0
Issues resolved 1 0

Shopify and Volusion Consumer Ratings

Rank
30 out of 172 in Hosting category
64 out of 288 in Web Design and Development category
Customer service
16 in category
47 in category
Website
27 in category
66 in category
Advertised vs Delivered
18 in category
38 in category
Diversity of Products or Services
27 in category
50 in category

Shopify and Volusion Rating Details

Customer service
1.3 (290 reviews)
1.4 (45 reviews)
Reviewer's quote

Cant log into my account and customer Service is a big fat joke !..

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...I contacted someone at customer service by phone and he told me that will be resolved so he transfer us to the Financing Manager Reba G ( reba. g@volusion. com ) and she REFUSED to refund the extra charges...

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Website
1.6 (272 reviews)
1.7 (46 reviews)
Reviewer's quote

...so nobody can go to my website so please I want you guys to help me with that thank you..

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...This sometimes takes DAYS to get resolved, when I need to update my website immediately, Once I get a live person, the support is good. Just takes a while..

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Advertised vs Delivered
1.2 (268 reviews)
1.1 (39 reviews)
Reviewer's quote

CAN NOT REACH COMPANY NO PHONE- EMAILED 4X - HAVE TO OPEN ACCOUNT TO EMAIL-- NO TRACKING INFO- NO CARRIER INFO JUST SAYS DELIVERED IN CHICAGO I LIVE IN NEW YORK!! NOW ?STAY AWAY FROM SHOPIFY..

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Volusion stole $80,000 and put my small business out of business (we were thriving before the heist) after freezing our sales revenue for six months in a targeted attack against a company Volusion realized didnt have a bottomless pit of money to fight them in court.They just started keeping the...

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Diversity of Products or Services
1.7 (266 reviews)
1.6 (42 reviews)
Reviewer's quote

Shopify think they are Gods! I am a small business in South Africa - who was granted a license to provide Hygiene Products during our Country's lockdown. Shopify REMOVED all my Hand Sanitizers and other personal Hygiene products. Even though I am one of the few businesses that HAVENT spiked prices,...

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...At the bottom of the second screenshot is proof that the online store was purchased from Volusion and used Volusion's software and payment processing services..

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Shopify and Volusion Pros and Cons

Pros
  • Never received
  • I never received my product
  • Easy to setup
  • Misleading but very nice sales people
  • Have a good pitch
  • Some of the staff if you ever got one to reply was nice
Cons
  • Customer service
  • Scammed
  • No customer service
  • Deceptive marketing
  • Customer service
  • Bad service

Shopify and Volusion Most Positive Reviews

Top rated reviews
5

Ordered kit on Jan 3rd no update or way to contact them. After reading reviews think i have been ripped off...knew i...

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3.3

They make you change your password every 3 months - that is ok, but their automated email link to change the password...

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5

Attention! This goes out to all of you who are so quick to blame shopify for your misadventures with online shopping thr...

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No votes

Shopify and Volusion Most Critical Reviews

Lowest rated reviews
1

I tried a shopify service. During the time i tried to populate my shop online, there were numerous issues, some as...

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1

VOLUSION SUCKS!!! They have all sorts of hidden charges and WILL lie to you about it! I paid to build my website for 2...

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1

After being customer since Feb 2014 - my cc expired and it was perfect timing because I was meaning to close my store an...

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1

Canceled and they kept saying I didn't respond to email sent by them.
My wife called and they said she couldn't cancel i...

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Shopify and Volusion Latest Reviews

Recent published reviews
1

Im being told the only department that can assist me is the resolution and no one knows when this issue will be resolved

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1

Volusion stole $80,000 and put my small business out of business (we were thriving before the heist) after freezing our...

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No votes

I have a third part domain that I authorized Shopify to take over. My business email will not work now.

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1.2

Volusion and their subsidiary credit card processor defrauded my business out of over $40,000 USD.
They had identified us...

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Shopify and Volusion Products and Services

Most reviewed product and services
  • Shopify Customer Care (93 reviews)
  • Shopify Ecommerce Platform (55 reviews)
  • Shopify Account (36 reviews)
  • Volusion Ecommerce Platform (25 reviews)
  • Volusion Web Hosting (12 reviews)
  • Volusion Customer Care (6 reviews)