PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Magic Platform and Shopify as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Magic Platform
Shopify

The Magic Platform and Shopify Overview

Total reviews 16 717
Company responses 0 0
Issues resolved 0 1

The Magic Platform and Shopify Consumer Ratings

Rank
71 out of 293 in Web Design and Development category
30 out of 175 in Hosting category
Customer service
55 in category
No votes
Website
63 in category
No votes
Reliability
44 in category
No votes
Exchange, Refund and Cancellation Policy
42 in category
No votes

The Magic Platform and Shopify Rating Details

Customer service
1.1 (9 reviews)
No votes
Reviewer's quote

I then called the 800# for Clickbank that was listed on the support page (800-390-****), spoke to a customer service agent and had them process the cancellation immediately and not have to wait for TMP support to respond. WTF with changing the status to "tech support" when I selected "refund...

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...I pay for this service and went with Shopify because you have live customer service. You make it to difficult to call your company. You shouldnt have to go through hoops to get a live person..

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Website
1.9 (9 reviews)
No votes
Reviewer's quote

I bought the eCommerce website for $997 about a year ago and now my site stopped working. Their office hosting the website claim they can't help and sent me to TheMagicPlatform team. It's been a week since I emailed them requesting help with my problem but I haven't heard back...

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Most of these items we have not carried in years or they are items that we do not want on the website. The obsolete items come up under searches and show under different collections. If an obsolete item is in the point-of-sale it doesnt negatively effect anything however being in Shopify it...

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Reliability
1.1 (8 reviews)
No votes
Reviewer's quote

Very Poor after sales support !!!

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Trying to purchase a system and figure out how to integrate and its been nothing but a problem you guys need a physical phone number this set up is garbage to gave to email

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Exchange, Refund and Cancellation Policy
1.3 (8 reviews)
No votes
Reviewer's quote

...I immediately sent an email to the support email asking for a refund. when I signed up the website claimed I had 30 days to request a refund. I have emailed them several times and they have ignored my request...

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...They Do removed every way possible to contact support and do not refund you for their apps mistakes. Dont waste your time..

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The Magic Platform and Shopify Pros and Cons

Pros
  • No monthly fee like at shopify
  • Never received
  • I never received my product
  • No pros whatsoever
Cons
  • No phone number to contact them
  • Not worth the money or experience
  • Support not like promised
  • Customer service
  • Scammed
  • No customer service

The Magic Platform and Shopify Most Positive Reviews

Top rated reviews
No votes
5

Ordered kit on Jan 3rd no update or way to contact them. After reading reviews think i have been ripped off...knew i...

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No votes
5

Attention! This goes out to all of you who are so quick to blame shopify for your misadventures with online shopping thr...

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The Magic Platform and Shopify Most Critical Reviews

Lowest rated reviews
1

Been with them over a year and their support is practically useless. Don't know where they are getting their experts...

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1

I tried a shopify service. During the time i tried to populate my shop online, there were numerous issues, some as...

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1

Don't buy it. I purchased it in January 2018 with 30 days money back guaranteed. When i asked for my money back they...

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1

After being customer since Feb 2014 - my cc expired and it was perfect timing because I was meaning to close my store an...

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The Magic Platform and Shopify Latest Reviews

Recent published reviews
1.8

they promised support one on one on Skype but after a few sessions they told me I had already used this too much and...

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3.2

Hello there.
I hope you can help me. We are experiencing extreme frustration from having integrated our point-of-sale VEN...

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1

Very Poor after sales support !!!

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No votes

no Answer and no contact number to call/ customer service is non existant

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The Magic Platform and Shopify Products and Services

Most reviewed product and services
  • The Magic Platform Ecommerce Platform (11 reviews)
  • Shopify Ecommerce Platform (56 reviews)
  • Shopify Free Trial (15 reviews)
  • Shopify Web Design Service (14 reviews)