PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ShopGoodwill and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ShopGoodwill
Wish

ShopGoodwill and Wish Overview

Total reviews
11
15464
Company responses
0
0
Issues resolved
0
62

ShopGoodwill and Wish Consumer Ratings

Rank
112 out of 313 in Auctions and Marketplaces category
62 out of 313 in Auctions and Marketplaces category
Customer service
66 in category
61 in category
Product or Service Quality
92 in category
53 in category
Website
118 in category
58 in category
Exchange, Refund and Cancellation Policy
156 in category
48 in category

ShopGoodwill and Wish Rating Details

Customer service
1.4 (9 reviews)
1.5 (5299 reviews)
Reviewer's quote

...BUYER BEWARE! In addition, I have called the ShopGoodwill customer service, but I was only able to leave a voice message. BUYER BEWARE! I support Goodwill stores local and often when traveling. I expect honesty and integrity--there has been none of that in these transactions...

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...Their customer service system is a huge joke. You cannot ask questions on the page, because they give you only limited items you can ask about. They fill in your blanks...

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Product or Service Quality
1.4 (9 reviews)
2 (4609 reviews)
Reviewer's quote

My account was restricked i was in hospital twice with stroke and family death no one seem to care so my privilidges were taken away i couldnt pay at that time thabk you Dan Combs

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...i cant access customer service support. cant make a refund either..

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Website
1.5 (8 reviews)
2.3 (4783 reviews)
Reviewer's quote

I've already emailed and spoken to the company that owns and manages this website. They're not quite up on how to resolve "glitches" much less own up to one happening and messing up every planned auction you've been looking forward to for days. I get the feeling after communicating with ONE person...

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...Summer items, dont want, havent received, according to your website prices gone down and I paid a fortune for whats not received CANCEL MY ORDER WITH FULL REFUND NOW I don't care if its a Covid issue..

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Exchange, Refund and Cancellation Policy
1 (6 reviews)
1.7 (4663 reviews)
Reviewer's quote

...that is, they give themselves permission to LIE about products in ads & LIE in answers to questions & then not provide any type of refund or recourse..

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never received my items and cannot get a refund..

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ShopGoodwill and Wish Pros and Cons

Pros
  • Winning an auction
  • Website
  • Cheap
  • Good prices
  • Prices
Cons
  • Products condition
  • Staff
  • Products not ad advertised
  • Poor customer service
  • How i tried contacting them and no response
  • No way to contact a live person

ShopGoodwill and Wish Most Positive Reviews

Top rated reviews
5

My account was restricked i was in hospital twice with stroke and family death no one seem to care so my privilidges...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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No votes
5

It wouldnt let me order now. I want to order now

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ShopGoodwill and Wish Most Critical Reviews

Lowest rated reviews
1

I have bought a Bracelet as a 10k gold but it isn't 10k gold. It's gold-plated. I took it to a jewelry store to sell as...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

I purchased what I was told to be a real emerald and diamond ring. When I receive the ring I tested it and it proved to...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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ShopGoodwill and Wish Latest Reviews

Recent published reviews
1

HORRIBLE experience with this site! First, an ad for a pair of jeans stated 2 different sizes (one size in the title,...

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No votes

I placed an order for1 item and 3 showed up on my receipt.I cancelled immediately but never received email confirming....

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1.3

HORRIBLE experience with this site! First, an ad for a pair of jeans stated 2 different sizes (one size in the title,...

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1

never received my items and cannot get a refund.

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ShopGoodwill and Wish Products and Services

Most reviewed product and services
  • Shopgoodwill Account (1 review)
  • Wish Shipping Service (5027 reviews)
  • Wish Customer Care (1875 reviews)
  • Wish Account (640 reviews)