Shoebuy vs Zulily

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Shoebuy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $65 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Agent on the phone was nice 1

Customers don't like

  • Return policy8
  • Lousy customer service7
  • Hidden cost restock fee that no one mentioned5
  • Refund policy5
  • New return policy4

Products by Shoebuy

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 607 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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