Shoebuy vs Zappos

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Shoebuy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $65 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Agent on the phone was nice 1

Customers don't like

  • Return policy8
  • Lousy customer service7
  • Hidden cost restock fee that no one mentioned5
  • Refund policy5
  • New return policy4

Products by Shoebuy

No items

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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $926 AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 1
  • Verity 1

Customers don't like

  • Shipping2
  • Order processing2
  • Customer service1
  • Delivery1

Products by Zappos

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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