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Shipstation

Shipping
  • 1 ISSUES RESOLVED
  • 4 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS

Not enough votes to show an average rating

Diversity of Products or Services
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Simplicity of features they actually support 1
  • Some of their customer service 1

Customers don't like

  • Account managers all have bad attitude1
  • Account managers responses were always terrible1
  • Always trying to push shipstation instead of fixing auctane1
  • Pricing1
  • Program was not user friendly at all1
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Ups

Shipping
  • 20 ISSUES RESOLVED
  • 4581 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $918 AVERAGE LOSS
1.4
Diversity of Products or Services
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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