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Shippingquest

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3.7
  • 2 ISSUES RESOLVED
  • 29 COMPANY RESPONSES
  • 90 TOTAL REVIEWS
Rank
36 out of 1425
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Turnaround Time
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:32
  • ISSUES RESOLVED
    0%
Top Products and Services
3.1
52 reviews
3.5
13 reviews
4.2
6 reviews

Ups

1.5
  • 24 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5268 TOTAL REVIEWS
Rank
123 out of 1425
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Turnaround Time
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    30
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:01
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
1510 reviews
1.5
213 reviews
1.6
112 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Shippingquest vs Ups?

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Anonymous
#1361373

These two companies are not really similar. Shipping Quest is a middleman shipper that makes arrangements with various shippers, choices you a quote, and then adds on whatever fees they want and calls them pallet and fuel surcharges, as if those are not imbedded costs in the business.

UPS and FedEx are you upfront with their charges and you know what you are getting. International shipping is expensive,.

But when you end up with over 40 percent added and then your recepient, as they call the consignee, pays dock, import and the other fees to unload their packages... The hidden costs of Shipping Quest end up at least as high as the real players in the market.

Anonymous
Stuart, Florida, United States #1342236

Ups is so much better then Shipping quest. I would not recommend anyone to work with this company.

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