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ShippingQuest

Shipping
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.6
Diversity of Products or Services
Customer service
Website
Billing Practices
Turnaround Time
  • Great service 6
  • Delivery time 5
  • Great customer service 4
  • Amazing 1

Customers don't like

  • Customs clearance3
  • Excessive custom duties2
  • Hidden charges2
  • Lies about delivery options1
  • Overpriced1
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Ups

Shipping
  • 17 ISSUES RESOLVED
  • 4511 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $928 AVERAGE LOSS
1.4
Diversity of Products or Services
Customer service
Website
Billing Practices
Turnaround Time
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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