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Shippingquest
UPS

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shippingquest

Shippingquest

Has verified representatives
3.7
  • 2 ISSUES RESOLVED
  • 30 COMPANY RESPONSES
  • 93 TOTAL REVIEWS
Rank
32 out of 1670
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Turnaround Time
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:55
  • ISSUES RESOLVED
    0%
Top Products and Services
3.4
64 reviews
3.3
24 reviews
3.6
10 reviews
UPS

UPS

1.4
  • 25 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5588 TOTAL REVIEWS
Rank
154 out of 1670
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Turnaround Time
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    48
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    05:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
1751 reviews
1.4
249 reviews
1.4
169 reviews

How would you compare Shippingquest vs UPS?

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Anonymous
#1361373

These two companies are not really similar. Shipping Quest is a middleman shipper that makes arrangements with various shippers, choices you a quote, and then adds on whatever fees they want and calls them pallet and fuel surcharges, as if those are not imbedded costs in the business.

UPS and FedEx are you upfront with their charges and you know what you are getting. International shipping is expensive,.

But when you end up with over 40 percent added and then your recepient, as they call the consignee, pays dock, import and the other fees to unload their packages... The hidden costs of Shipping Quest end up at least as high as the real players in the market.

Anonymous
#1342236

Ups is so much better then Shipping quest. I would not recommend anyone to work with this company.

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