PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Valspar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Valspar

Sherwin Williams and Valspar Overview

Total reviews
233
149
Company responses
0
0
Issues resolved
1
1

Sherwin Williams was first mentioned on PissedConsumer on May 31, 2010 and since then this brand received 233 reviews. It is 84 reviews more than Valspar received since May 10, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Valspar customer support team than with Sherwin Williams customer service.

Sherwin Williams and Valspar Consumer Ratings

Rank
35 out of 460 in Building Products category
69 out of 460 in Building Products category
Customer service
34 in category
42 in category
Product or Service Quality
32 in category
57 in category
Staff
20 in category
44 in category

According to consumer ratings and reviews, Sherwin Williams ranks 34 points higher in the Building Products category than Valspar. People gave Sherwin Williams 1.7 stars for Customer service criterion in Building Products category and it is 84 points higher than the worst rated brand in this category. At the same time, Valspar was rated 1.4 stars for Customer service criterion in this category and it is 76 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sherwin Williams has a higher rating than Valspar. Regarding Staff criterion, consumers gave Sherwin Williams 2 stars and it is 83% greater than other in category. Valspar however was rated 1.4 stars and it is 63% greater than other in category.

Sherwin Williams and Valspar Rating Details

Customer service
1.7 (97 reviews)
1.4 (33 reviews)
Reviewer's quote

had color name ,but not formula. asked to provide a color sample so that a electronic color scanner could scan the sample. provided a sample and was told it was too small to detect with your instrumentation. The sample was approx. the size of a dime 10-12mm. The assistant Mgr. was half engaged on a...

Rory M

How can you advertise the claim that if a customer doesn’t like the color you will switch it out for free? Hidden restrictions applied like: its only for gallons of paint, and it doesn’t actually work as simply as it sounds. You must buy both colors and send in a request for rebate. You guys suck...

Emily M
Product or Service Quality
2 (84 reviews)
1.2 (44 reviews)
Reviewer's quote

I purchased and had installed by a professional the epoxy floor for garage product as well as the gloss finish for extra protection, but not required. After 2 weeks started discoloring- sherwin williams came out and said i should use a special finish that is better for the tires I have- i have a...

PissedConsumer1698912

...If you were able to water this paint down it might solve this issue, but Valspar cleverly made their product so you can't. I never recommend this crap to any of my customers. Only reason I'm using it today is because they insist and won't use anything else...

Hev G
Staff
2 (73 reviews)
1.4 (16 reviews)
Reviewer's quote

I will make sure and let everyone in Trinidad and Tobago know of my experience - using your product to paint my home and then having your staff refuse to provide the product for touching up and completion. So I have started with your product but must finish with another product. I will also lodge a...

A S

I purchased Valspar concrete bonding primer on 11/27/2019 and applied the same day it should have dried in one hour IT HAS BEEN 24 HOURS AND IT NOT DRY AND THEY CLOSED EARLY ON 11/27/2019 SO NO HELP WHAT A JOKE!!!!!!!!

PHILIP S

Sherwin Williams and Valspar Pros and Cons

Pros
  • Products
  • Friendly staff
  • Custom match of colors
  • Has a nice finish
Cons
  • Paint
  • False information
  • Customer service
  • Product did not perform as advertised
  • Poor quality
  • Poor surface finish

Sherwin Williams and Valspar Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

No votes

Sherwin Williams and Valspar Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

1

I had the window frames wrapped on my home (which is listed on the National Register of Historic Places). After about...

Sherwin Williams and Valspar Latest Reviews

Recent published reviews
2.3

had color name ,but not formula. asked to provide a color sample so that a electronic color scanner could scan the...

Read all 233 reviews
1

Bought Valspar paint for a bedroom, painted full time to pay for school. By far this is the worst, WORST Paint I've ever...

Read all 149 reviews

Sherwin Williams and Valspar Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (105 reviews)
  • Sherwin Williams Customer Care (25 reviews)
  • Sherwin Williams Manager (20 reviews)
  • Valspar Paint (98 reviews)
  • Valspar Signature Wall Paint (9 reviews)
  • Valspar Ultra 2000 Wall Paint (3 reviews)