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Zappos
Sheplers

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zappos

Zappos

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 56 TOTAL REVIEWS
Rank
256 out of 2437
in Footwear and Clothing category
Rating Details
Product or Service Quality
Customer service
Website
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:32
  • ISSUES RESOLVED
    100%
Top Products and Services
2.9
4 reviews
No votes
2 reviews
1
1 reviews
Sheplers

Sheplers

1.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 138 TOTAL REVIEWS
Rank
474 out of 2437
in Footwear and Clothing category
Rating Details
Product or Service Quality
Customer service
Website
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    04:06
  • ISSUES RESOLVED
    50%
Top Products and Services
2.4
36 reviews
2.1
22 reviews
1.4
12 reviews

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