PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VersaTube and ShelterLogic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VersaTube

VersaTube

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3.1
VersaTube
ShelterLogic

VersaTube and ShelterLogic Overview

Total reviews
27
105
Company responses
0
12
Issues resolved
0
1

ShelterLogic was first mentioned on PissedConsumer on Mar 20, 2012 and since then this brand received 105 reviews. It is 78 reviews more than VersaTube received since Mar 6, 2014.

VersaTube and ShelterLogic Consumer Ratings

Rank
13 out of 445 in Building Products category
54 out of 445 in Building Products category
Customer service
15 in category
31 in category
Website
16 in category
59 in category
Price Affordability
13 in category
52 in category

According to consumer ratings and reviews, VersaTube ranks 41 points higher in the Building Products category than ShelterLogic. People gave VersaTube 2.3 stars for Customer service criterion in Building Products category and it is 103 points higher than the worst rated brand in this category. At the same time, ShelterLogic was rated 1.8 stars for Customer service criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that VersaTube has a higher rating than ShelterLogic. Regarding Price Affordability criterion, consumers gave VersaTube 3.5 stars and it is 89% greater than other in category. ShelterLogic however was rated 2 stars and it is 56% greater than other in category.

VersaTube and ShelterLogic Rating Details

Customer service
2.3 (12 reviews)
1.8 (45 reviews)
Reviewer's quote

The customer service is none existence for this company. Took me a couple weeks and many emails to get a response. Then the engineer took a week and me emailing him to tell me he couldnt find the original order...

Chanya

I contacted customer service about replacement parts that broke while disassembly to move to another location. the responded quickly and gave me a price. I ordered them and 12 days went by...

Dan
Website
3.7 (12 reviews)
2 (40 reviews)
Reviewer's quote

The website states frame ships in 14 days this was confirmed with salesman. Ordered on 8-6-18 didn't ship till 8-31-18. Website also makes statements about customer being able to unload with a forklift which I have, the company that delivered my order refused to send it on a flatbed forcing me to...

PissedConsumer1356190

...I have a Garage from there website with a extra heavy duty cover and I love it. I do not think I will have any problems with this garage this year. I got it to put my 69 Road Runner in to keep it out of the weather...

Steve F
Price Affordability
3.5 (11 reviews)
2 (52 reviews)
Reviewer's quote

...Picked up roof / side panels for about 1/2 of Versatube price locally..

Vinessa

:y:Was everything I hoped it would be!Easy to install!My Motorcycle is Smiling!

Traylon

VersaTube and ShelterLogic Pros and Cons

Pros
  • Quality of their product
  • Web site constructor
  • Negative
  • Sturdy frame
  • Shelters well
  • That they came through for me with new shed
Cons
  • Shipping and delivery
  • Poor packaging - damaged items
  • Missing items
  • Very poor customer service
  • Unhelpful customer service
  • Durability of matgerials

VersaTube and ShelterLogic Most Positive Reviews

Top rated reviews
5

I bought a summit 30 by 40 ft with 12 ft Eaves. It's been fun assembling so far I just stood up all the trusses...

5

Like
Was everything I hoped it would be!
Easy to install!
My Motorcycle is Smiling!

VersaTube and ShelterLogic Most Critical Reviews

Lowest rated reviews
1

Buyer Beware= I bought a VersaTube 20x20 carport over 2 years ago. I was not aware we needed a seal of engraining for...

1

We set the shelter up exactly as told and even double anchored. 2 weeks later a storm blew in and all the straps broke,...

VersaTube and ShelterLogic Latest Reviews

Recent published reviews

5 weeks after they charged my credit card...
I canceled the charge because noone ever contacted me till day after the cre...

Read all 27 reviews
1

Return nt what I expected as the order

Read all 105 reviews

VersaTube and ShelterLogic Products and Services

Most reviewed product and services
  • Versatube Customer Care (4 reviews)
  • Versatube Carport (4 reviews)
  • Versatube Shed (1 review)
  • Shelterlogic Shed (34 reviews)
  • Shelterlogic Canopy (14 reviews)
  • Shelterlogic Customer Care (7 reviews)