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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $53K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Helpful on phone no follow thru 3
  • Friendly staff 2
  • Friendly but dim customer servie 2

Customers don't like

  • Its incompetence3
  • Extortionists3
  • Unnecessary collection calls2
  • Questionable ethics2
  • Lack of customer service2
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Vanderbilt Mortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $22.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Nice people 1
  • Lady that sold me my lemon 1
  • Getting my roof done 1

Customers don't like

  • Unprofessional5
  • Threats4
  • Rude reps2
  • Penalities2
  • Manipulating2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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