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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $50K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Incompetent processing8
  • Dishonest7
  • Gross incompetence6
  • Rude6
  • Lack of customer service6
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Vanderbilt Mortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $22.2K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Getting my roof done 1
  • Lady that sold me my lemon 1
  • Nice people 1

Customers don't like

  • Threats7
  • Unprofessional5
  • Manipulating4
  • Very unprofessional4
  • Rude4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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