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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 222 TOTAL REVIEWS
  • $3.5M CLAIMED LOSSES
  • $75.4K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Helpful on phone no follow thru 6
  • Friendly but dim customer servie 3
  • Friendly staff 2
  • Worse 1
  • Staff were friendly 1

Customers don't like

  • Customer service4
  • Its incompetence3
  • Extortionists3
  • Very poor so far2
  • Unnecessary collection calls2
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 450 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Agents were very nice 4
  • Staff 2
  • Friendly service 2
  • Your help at the beging 1
  • Online ability 1

Customers don't like

  • Customer service15
  • Lack of resolution to my issue6
  • Unprofessional3
  • Springleaf not upfront3
  • Lack of issue resolution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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