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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $57.1K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Rude4
  • Dishonest3
  • Extortionists3
  • Its incompetence3
  • Unnecessary collection calls2
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 442 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Lack of resolution to my issue6
  • Lie about everything4
  • Lack of issue resolution3
  • Unprofessional3
  • Springleaf not upfront3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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