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Shell

1.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 418 TOTAL REVIEWS
Rank
69 out of 844
in Utility category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    895
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    01:26
  • ISSUES RESOLVED
    1%
Top Products and Services
2.5
49 reviews
1.7
26 reviews
2.4
16 reviews

Valero

2.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 246 TOTAL REVIEWS
Rank
27 out of 1036
in Auto category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    361
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:40
  • ISSUES RESOLVED
    2%
Top Products and Services
2.3
51 reviews
1.6
22 reviews
2.7
22 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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