PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shell and Sunoco Gas Station as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shell
Sunoco Gas Station

Shell and Sunoco Gas Station Overview

Total reviews
548
162
Company responses
0
0
Issues resolved
1
0

Shell and Sunoco Gas Station Consumer Ratings

Rank
84 out of 754 in Utility category
194 out of 1718 in Service Centers and Repairs category
Customer service
91 in category
203 in category
Product or Service Quality
95 in category
150 in category
Website
61 in category
114 in category
Price Affordability
49 in category
163 in category

Shell and Sunoco Gas Station Rating Details

Customer service
1.4 (211 reviews)
1.4 (57 reviews)
Reviewer's quote

...alcohol drink I think thats backwards and violates training protocol I will report her to the authorities for not carding I will not be going back there the customer service is horrible and...

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, have never ever seen such horrible customer service where they treat you horrible to the point of being considered too offensive like a verbal assault. I was there on Friday around maybe it was 5: 30 PM to get at the pump gas fast. I paid with my debit card and everything going so far good and...

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Product or Service Quality
1.7 (176 reviews)
1.6 (47 reviews)
Reviewer's quote

...I called customer service they said all had been used and there is nothing they can do. Therefore I lost appro. $169...

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I was sold multiple counterfeit puff bar PLUS I opened 2 and proceeded to evaluate the verification code provided on each product sold by the company. Once typed into the online site the verification program had come to determine the products I purchased were fake. I immediately returned to the...

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Website
2.2 (164 reviews)
2.5 (49 reviews)
Reviewer's quote

...from? What is there to buy at Shell that is $95 plus $25 in gas? This doesn’t make sense & I’m too pissed! I will jump on every Shell gas station’s website that I can find & give bad reviews if this is what this company is condoning! Not to mention the terrible customer service from these two men who were available to tel me anythingto get rid of me & my complaint. I have been...

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I was charged $75 hold for a $20 charge of gas.I think this is ridiculous and you do not get your money back from 5 to 10 days. I think thats nuts. I will never ever ever use Sunoco again.

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Price Affordability
2.3 (161 reviews)
2.1 (45 reviews)
Reviewer's quote

...When I arrived there the price was still $2. 29/g. I asked someone coming out if a big heavy man was at the counter or someone else...

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Too EXPENSIVE Soda Chips Candy and everything thing else just not at a reasonable price that I think anyone will pay for..

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Shell and Sunoco Gas Station Pros and Cons

Pros
  • Very disgusted
  • Quality of fuel
  • Gas the convience of location
  • Service stinks
  • Close location
  • Prices
Cons
  • Horrible customer service
  • Employees dis respectful
  • Not well educated or training employee
  • Bad service
  • Everything this gas station os failing poor managment
  • Poor service

Shell and Sunoco Gas Station Most Positive Reviews

Top rated reviews
5

This afternoon l when to gas on my car at shell gas station on hidden valley/ norco.when l pay to the men in the...

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5

well yes the store located 8040 fry rd cypress texas there is a lady that she stands on the computer & doesnt welcome...

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5

I go to the Scott st shell in Fond Du lac Wi always with the slow rise in fuel every discount I can get keeps me coming...

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5

I was traveling to Charleston South Carolina and stop at Store # 2753. What an expierence an pleasure stopping at a...

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Shell and Sunoco Gas Station Most Critical Reviews

Lowest rated reviews
1

I always get shell gas, till now! I went to pay a the pump but the pumps were so old you could not see what the card...

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1

The Sunoco clerk working on 8/21 made an obscene gesture at my back as I was walking back to my car that my husband saw...

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1


I stopped and got $20.00 of gas last week. Later when checking my bank statement, I found a $90.00 charge from this sta...

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1

I came into your store in buffalo,NY on the corner of ridge rd and abott rd . Employee number or transaction number...

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Shell and Sunoco Gas Station Latest Reviews

Recent published reviews
1

The cashier was on her cell phone and was not interested in helping me

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No votes

I was reviewing my bank account and I see that Sunoco is pending on taking $75 out of my account I have never gone to a...

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1

The shell employee never authorized the pump which made the pump cancel out the transaction after I had already entered...

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No votes

My old boss before he left fired a girl that worked with me for being lazy not doing her job so she comes back months...

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Shell and Sunoco Gas Station Products and Services

Most reviewed product and services
  • Shell Customer Care (106 reviews)
  • Shell Manager (42 reviews)
  • Shell Gasoline Tank Refill (35 reviews)
  • Sunoco Gas Station Customer Care (24 reviews)
  • Sunoco Gas Station Cashier (18 reviews)
  • Sunoco Gas Station Manager (15 reviews)