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Shell Vacations

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Quality of the timeshare properties 2
  • First couple years 1

Customers don't like

  • Being lied to6
  • Being lied to when i joined4
  • High pressure sales staff3
  • Being scammed2
  • Room showed is not example of those stayed in2

Products by Shell Vacations

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Travelsmart Vip Club

Hotels and Resorts
Has verified representatives
  • 0 ISSUES RESOLVED
  • 92 COMPANY RESPONSES
  • 99 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $9.2K AVERAGE LOSS
3.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Love all the resorts 3
  • Entire royalton hotel 1
  • Food 1
  • I can cancel any time 1
  • Resorts are beautiful 1

Customers don't like

  • Didnt tell you the truth6
  • Liars5
  • Taking advantage of nice people5
  • Bad customer service4
  • Sucks4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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