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Shell Vacations Club

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $11.4K AVERAGE LOSS
1.5
Customer service
Website
Location
Staff
Exchange, Refund and Cancellation Policy
  • Quality of the timeshare properties 2
  • I felt the property showed a lot a issue with 1
  • First couple years 1

Customers don't like

  • Room showed is not example of those stayed in2
  • High pressure sales staff2
  • Being scammed2
  • Being lied to when i joined2

Products by Shell Vacations Club

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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 847 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $8.4K AVERAGE LOSS
1.9
Customer service
Website
Location
Staff
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Location 7
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Breach of contract6
  • That now we have to get attorney against silverleaf4
  • Poor customer service4
  • No cancellation option4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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