PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sheetz and Wawa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sheetz
2.8
Wawa
2.7
Sheetz
Wawa

Sheetz and Wawa Overview

Total reviews 2074 576
Company responses 0 0
Issues resolved 24 2

Sheetz and Wawa Consumer Ratings

Rank
54 out of 566 in Food Stores category
72 out of 566 in Food Stores category
Customer service
44 in category
102 in category
Product or Service Quality
67 in category
90 in category
Location
53 in category
68 in category
Value for money
63 in category
80 in category

Sheetz and Wawa Rating Details

Customer service
2.3
(872 reviews)
1.9
(230 reviews)
Reviewer's quote

Worst place to purchase anything the customer service sucks. Theyre not professional and very ignorant. Do not go there...

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...Their customer service has been excellent the couple of times that I had to reach out to them..

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Product or Service Quality
2.5
(819 reviews)
2.4
(220 reviews)
Reviewer's quote

...to get 2 cans of beer, something Ive done numerous times, I go there daily, I was waited on by the same person running register, he took the beers and REFUSED service!!! It was 630PM on a weekend I was NOT drunk nor drinking nor did I appear drunk in any way!!! I had my friend, a disabled vet, who was ALSO refused ...

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...Wawa customer relations department and CEO's seem to have forgotten the basic rule of a service business. THE CUSTOMER IS ALWAYS RIGHT!!!..

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Location
3.4
(750 reviews)
3.3
(186 reviews)
Reviewer's quote

I have stopped at two sheetz location in NC,specifically the new store in carthage nc. Not a single bin at the pumps had windshield washer water...

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...It is the only location on street and city I am applying for. Lisa Zahnle Applying to Store 5366 Customer relations Orlando FL 34744..

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Value for money
2.9
(747 reviews)
2.6
(180 reviews)
Reviewer's quote

I would have rather had my money back. But was thankful for getting something back but my money would have made it a prefect outcome. Thank you for helping me out in some way...

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...Had to place a new order and spend more money. Now I need my money back. See Mobile site for details..

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Sheetz and Wawa Pros and Cons

Pros
  • Convenience
  • Good food
  • Location
  • Convenient
  • Location
  • I used to love you guys
Cons
  • I just wrote a whole version of experience
  • Poor customer service
  • Messed up orders
  • Dissappointed
  • Requested and need to speak with someone of authority
  • Todays management daytime and night wete rude and disrespectful

Sheetz and Wawa Most Positive Reviews

Top rated reviews
5

I need my pin# to activate my sheetz card

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5

Wawa has the worst coffee cups out there which spill and collapse and the lids pop off these cups need to be taken out...

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5

This place is awesome. Im in love with candance and cindy i love seeing them everyday

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5

I ordered it at my store, with there computer and when I was putting in my goosebumps, I chose a$250.00 Mastercard....

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Sheetz and Wawa Most Critical Reviews

Lowest rated reviews
1

After work I went to your Sheetz location on hornaday drive in greensboro nc. I pulled up to pump 1. Swiped my car and...

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1

Wawa runs a "$1.00 for any size coffee" promotion from time-to-time - So you can get their 12 oz, 16 oz, 20 oz, or 24 oz...

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1

On August 29th 2014 I bought $125 of K-1 Kerosene for my indoor Kerosene heaters to start getting ready for winter.I had...

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1

I worked at Wawa for 3 god awful years outside pumping gas and it was absolutely the worst working environment i had...

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Sheetz and Wawa Latest Reviews

Recent published reviews
No votes

At Sheetz on Derry st Harrisburg pa, Sunday morning for a coffee. Store out of milk in container for coffee! Asked Dave...

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No votes

I order my food at 9:26 didnt receive my order until 38 minutes later stood there my whole break time I spoke to a manag...

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2

I sat in the drive thru for twenty minutes..had to back out of drive thru..went inside and asked why I had to wait so...

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No votes

Just putting out there that Wawa is my favorite! I can get something the way I want it and customer service is great! I...

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