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Subway
Sheetz

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Subway

Subway

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1088 TOTAL REVIEWS
Rank
56 out of 1383
in Fast Food category
Rating Details
Customer service
Staff
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    186
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    15%
Top Products and Services
2
294 reviews
2.5
111 reviews
1.9
92 reviews
Sheetz

Sheetz

2.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 860 TOTAL REVIEWS
Rank
25 out of 1383
in Fast Food category
Rating Details
Customer service
Staff
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2049
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    03:30
  • ISSUES RESOLVED
    29%
Top Products and Services
2.9
136 reviews
3.3
67 reviews
2.8
35 reviews

How would you compare Subway vs Sheetz?

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Anonymous
#1763843
Customer service
Sheetz customer service seems, to me to, apathetic and unable to m9ve from their station.
Subway CS is constantly moving, they look lively and invested in their quest to make the customer happy
Product or Service Quality
I would say Sheetz and Subway have similar product quality.
I have something else to compare
Online accessibility!

Sheetz forces you to give your personal info to Door Dash in order to see their menu. I live in a very rural area.

I want to know what is on their menu, not fill out and create a new account for some new service that I don't want. So I came away from Sheetz's website frustrated, angry, and no interest in their menu info
Subway, on the other hand, has beautiful pictures of their products, prices, and phone number to call ahead
Anonymous
#1722937
Customer service
I do not like subway

Product or Service Quality
Food is terrible

I have something else to compare
Speedys
Anonymous
#1486694

Subway doesn't even have real meat. They overcharge for their subs that ALWAYS leaves one feeling hungry, and the employees are usually rude or plain lazy. I make it a point to never waste my money there.

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