PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subway and Sheetz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subway
Sheetz

Subway and Sheetz Overview

Total reviews
1278
1008
Company responses
0
0
Issues resolved
2
3

Subway and Sheetz Consumer Ratings

Rank
59 out of 650 in Fast Food category
19 out of 650 in Fast Food category
Customer service
46 in category
No votes
Website
73 in category
No votes
Location
43 in category
No votes
Diversity of Products or Services
46 in category
No votes

Subway and Sheetz Rating Details

Customer service
1.6 (386 reviews)
No votes
Reviewer's quote

...Been trying to get a hold of customer service every month. Still nothing or no one!..

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Im not pleased with the customer service that the store in mercer gives. Always rude looks; nasty comments. They arent very nice to other employees! Ill just find some where else to go!..

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Website
2.3 (311 reviews)
No votes
Reviewer's quote

Using website and or online unable to get free footling with purchase of one..

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The website SUCKS!! Cant even logout stupid ***..

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Location
2.8 (310 reviews)
No votes
Reviewer's quote

On the app it was bogo free sub for the location I selected but it didn’t give me the price and it automatically charged me. I kept calling to cancel I called about 6 times no one answered I literally had to drive to tell them to cancel my order but when I got there the lady didn’t know how to do...

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...I waited a total of 26 minutes for a drink! This is an ongoing problem with this location..

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Diversity of Products or Services
2.4 (311 reviews)
No votes
Reviewer's quote

...Very disappointed with the services. ImIp..

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...If they keep it up, I will tell everyone about the roaches I saw on 07/21/2019 by the bakery products in the case..

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Subway and Sheetz Pros and Cons

Pros
  • Subs themselves were okay
  • Food
  • Place of restraunt
  • Convenience
  • Good food
  • Always open
Cons
  • Customer service
  • Service
  • Were rude with me
  • I just wrote a whole version of experience
  • Poor customer service
  • Rudeness

Subway and Sheetz Most Positive Reviews

Top rated reviews
5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

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5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

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5

Subway in abilene kansas is the friendliest and cleanest store I've ever visited. I went around lunch time 12pm on a...

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5

I like the sheetz my complaint is with my cigarettes ive bought numerous from there and her lately they are very stale...

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Subway and Sheetz Most Critical Reviews

Lowest rated reviews
1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

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1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

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1

I went in and the lettuce was Brown and wrinkled when I asked for fresher lettuce she rolled her eyes and said that was...

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1

The Sheetz in Lock Haven Pa, have the worst late night employees (with the exception of Haley) in particular the...

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Subway and Sheetz Latest Reviews

Recent published reviews
No votes

June 6, 2020 my husband is a truck driver he did a phone in order for $20.15 my granddaughter and grandson went in to...

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No votes

Therir was at least a third of the customers not wearing state mandated facial coverings and their was no enforcement...

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3.5

Employee charged full price for two for five promo foot-long sandwiches, instead of rerunning sale employee said they...

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No votes

Their was at least a third or more of the customers not wearing state mandated facial coverings. It was the store on Rt...

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Subway and Sheetz Products and Services

Most reviewed product and services
  • Subway Sandwich (315 reviews)
  • Subway Customer Care (115 reviews)
  • Subway Manager (95 reviews)
  • Sheetz Customer Care (146 reviews)
  • Sheetz Manager (74 reviews)
  • Sheetz Cashier (37 reviews)