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Sheetz
Subway

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Sheetz

Sheetz

2.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 844 TOTAL REVIEWS
Rank
24 out of 1376
in Fast Food category
Rating Details
Staff
Customer service
Location
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2003
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    03:30
  • ISSUES RESOLVED
    28%
Top Products and Services
2.9
131 reviews
3.3
67 reviews
2.8
35 reviews
Subway

Subway

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1083 TOTAL REVIEWS
Rank
56 out of 1376
in Fast Food category
Rating Details
Staff
Customer service
Location
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    169
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    15%
Top Products and Services
2
292 reviews
2.5
110 reviews
1.9
91 reviews

How would you compare Sheetz vs Subway?

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Anonymous
#1763843
Customer service
Sheetz customer service seems, to me to, apathetic and unable to m9ve from their station.
Subway CS is constantly moving, they look lively and invested in their quest to make the customer happy
Product or Service Quality
I would say Sheetz and Subway have similar product quality.
I have something else to compare
Online accessibility!

Sheetz forces you to give your personal info to Door Dash in order to see their menu. I live in a very rural area.

I want to know what is on their menu, not fill out and create a new account for some new service that I don't want. So I came away from Sheetz's website frustrated, angry, and no interest in their menu info
Subway, on the other hand, has beautiful pictures of their products, prices, and phone number to call ahead
Anonymous
#1722937
Customer service
I do not like subway

Product or Service Quality
Food is terrible

I have something else to compare
Speedys
Anonymous
#1486694

Subway doesn't even have real meat. They overcharge for their subs that ALWAYS leaves one feeling hungry, and the employees are usually rude or plain lazy. I make it a point to never waste my money there.

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