PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sheetz and Subway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sheetz
Subway

Sheetz and Subway Overview

Total reviews
1008
1278
Company responses
0
0
Issues resolved
3
2

Sheetz and Subway Consumer Ratings

Rank
19 out of 650 in Fast Food category
59 out of 650 in Fast Food category
Customer service
No votes
46 in category
Product or Service Quality
No votes
43 in category
Quality of Food
No votes
38 in category
Location
No votes
44 in category

Sheetz and Subway Rating Details

Customer service
No votes
1.6 (386 reviews)
Reviewer's quote

Im not pleased with the customer service that the store in mercer gives. Always rude looks; nasty comments. They arent very nice to other employees! Ill just find some where else to go!..

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...Been trying to get a hold of customer service every month. Still nothing or no one!..

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Product or Service Quality
No votes
1.8 (253 reviews)
Reviewer's quote

...Very poor quality. Not sure why anybody would want to eat here..

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...made a call on his phone still while I was waiting stay there after he got through with his call and then finally gave me my money I think this is very poor service this is not the first time that that young man has been rude and uncooperative then you don't have to worry about me ever going to that location again which would be your location at Highway 67 and Duncanville Road in DeSoto...

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Quality of Food
No votes
2.3 (287 reviews)
Reviewer's quote

Never will go bk to store #295 in Roanoke Virginia cause every damn time I order food it is wrong. I order a Italian sub with paying extra for pepperoni n get the toppings n I get home n I got a sub with 4 thin slices of pepperoni n NONE of the other meat that goes on a Italian sub. N the fixing to...

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...the door Eric the employee he freaked out because it was 845 he had A-line up and he said no we are closed nobody else is common in that would have no more food. today which is June 30th I went in there to get 3 subs for me my wife and my son's fiance and again Eric was there I asked him what kind of soup it was he said it was chicken noodle...

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Location
No votes
2.8 (310 reviews)
Reviewer's quote

...I waited a total of 26 minutes for a drink! This is an ongoing problem with this location..

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On the app it was bogo free sub for the location I selected but it didn’t give me the price and it automatically charged me. I kept calling to cancel I called about 6 times no one answered I literally had to drive to tell them to cancel my order but when I got there the lady didn’t know how to do...

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Sheetz and Subway Pros and Cons

Pros
  • Convenience
  • Good food
  • Always open
  • Subs themselves were okay
  • Food
  • Place of restraunt
Cons
  • I just wrote a whole version of experience
  • Poor customer service
  • Rudeness
  • Customer service
  • Service
  • Were rude with me

Sheetz and Subway Most Positive Reviews

Top rated reviews
5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

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5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

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5

I like the sheetz my complaint is with my cigarettes ive bought numerous from there and her lately they are very stale...

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5

Subway in abilene kansas is the friendliest and cleanest store I've ever visited. I went around lunch time 12pm on a...

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Sheetz and Subway Most Critical Reviews

Lowest rated reviews
1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

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1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

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1

The Sheetz in Lock Haven Pa, have the worst late night employees (with the exception of Haley) in particular the...

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1

I went in and the lettuce was Brown and wrinkled when I asked for fresher lettuce she rolled her eyes and said that was...

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Sheetz and Subway Latest Reviews

Recent published reviews
No votes

Therir was at least a third of the customers not wearing state mandated facial coverings and their was no enforcement...

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No votes

June 6, 2020 my husband is a truck driver he did a phone in order for $20.15 my granddaughter and grandson went in to...

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No votes

Their was at least a third or more of the customers not wearing state mandated facial coverings. It was the store on Rt...

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3.5

Employee charged full price for two for five promo foot-long sandwiches, instead of rerunning sale employee said they...

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Sheetz and Subway Products and Services

Most reviewed product and services
  • Sheetz Customer Care (146 reviews)
  • Sheetz Manager (74 reviews)
  • Sheetz Cashier (37 reviews)
  • Subway Sandwich (315 reviews)
  • Subway Customer Care (115 reviews)
  • Subway Manager (95 reviews)