PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sheetz and Subway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sheetz
2.7
Subway
2.1
Sheetz
Subway

Sheetz and Subway Overview

Total reviews 1249 1718
Company responses 0 0
Issues resolved 3 6

Sheetz and Subway Consumer Ratings

Rank
20 out of 675 in Fast Food category
56 out of 675 in Fast Food category
Customer service
19 in category
63 in category
Product or Service Quality
14 in category
45 in category
Location
16 in category
46 in category
Quality of Food
20 in category
39 in category

Sheetz and Subway Rating Details

Customer service
2.1 (504 reviews)
1.5 (584 reviews)
Reviewer's quote

...Customer service was ZERO help. Im done..

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...The money never showed up so I called the store manager and he said he could only void it if it happened that day, and he told me to contact subway customer service. so I sent them an email and still have not hear anything back and its been over a week..

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Product or Service Quality
2.4 (483 reviews)
1.8 (439 reviews)
Reviewer's quote

I don't like to complain and honestly I can understand especially this past year and I work food service as well. I understand mistakes happen I really try not to complain we are human we make mistakes and let's be real this past year has brought the worst out of people and I can only imagine some...

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Every Saturday and Sunday there is never any ice tea or lemonade put out in the machine that dispenses these two products. When the employees are questioned about why this happens they say the same lie every time 'we were running behind and haven't got it out yet' *** Store hours on Sat and Sun are...

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Location
3.5 (434 reviews)
2.7 (475 reviews)
Reviewer's quote

...location in Clarion Pennsylvania. This time it was just a sauce, but in the past it has been fries, a sandwich, etc and I've said nothing. Please do something about this...

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...It was the location on 4500 South 900 East Millcreek UT 84107..

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Quality of Food
2.9 (432 reviews)
2.4 (444 reviews)
Reviewer's quote

...I just came from a very populated area of Strongsville and I could of gone to a lot of fast food places for tea, but I chose Sheetz. Very disappointing!..

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Your food is so disgusting and cheap. You dont even offer roast beef and youre a sub shop. Why dont you take some of the money you spend on advertising and offer a better product..

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Sheetz and Subway Pros and Cons

Pros
  • Convenience
  • Good food
  • Always open
  • Customer service
  • Good food
  • Food
Cons
  • I just wrote a whole version of experience
  • Poor customer service
  • Rudeness
  • Customer service
  • Service
  • Rude staff

Sheetz and Subway Most Positive Reviews

Top rated reviews
5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

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5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

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5

I like the sheetz my complaint is with my cigarettes ive bought numerous from there and her lately they are very stale...

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5

Subway in abilene kansas is the friendliest and cleanest store I've ever visited. I went around lunch time 12pm on a...

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Sheetz and Subway Most Critical Reviews

Lowest rated reviews
1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

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1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

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1

The Sheetz in Lock Haven Pa, have the worst late night employees (with the exception of Haley) in particular the...

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1

I went in and the lettuce was Brown and wrinkled when I asked for fresher lettuce she rolled her eyes and said that was...

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Sheetz and Subway Latest Reviews

Recent published reviews
1

IF YOU EAT AT SHEETZ WATCH THEM CLOSELY, THEY WILL MESS WITH IT, IV PERSONALLY CAUGHT THEM 2X NOW. Today it was the one...

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2.3

The app glitched and the order went through twice. The worker said she would void one and the money would be back in my...

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No votes

If Sheetz is open 24/7-365 days a year so should every aspect of customer service; including the HR DEPARTMENT AND...

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3.2

I use to buy a roast beef sub but I am unhappy that subway discontinued roast beef so now Subway has lost me as a...

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