PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sheetz and Subway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sheetz
Subway

Sheetz and Subway Overview

Total reviews
897
1100
Company responses
0
0
Issues resolved
3
2

Subway was first mentioned on PissedConsumer on Dec 27, 2007 and since then this brand received 1100 reviews. It is 203 reviews more than Sheetz received since Dec 4, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sheetz customer support team and Subway customer service.

Sheetz and Subway Consumer Ratings

Rank
26 out of 1073 in Fast Food category
56 out of 1073 in Fast Food category
Staff
20 in category
52 in category
Customer service
21 in category
49 in category
Product or Service Quality
15 in category
47 in category

According to consumer ratings and reviews, Sheetz ranks 30 points higher in the Fast Food category than Subway. People gave Sheetz 2.3 stars for Staff criterion in Fast Food category and it is 106 points higher than the worst rated brand in this category. At the same time, Subway was rated 1.6 stars for Staff criterion in this category and it is 74 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sheetz has a higher rating than Subway. Regarding Product or Service Quality criterion, consumers gave Sheetz 2.5 stars and it is 88% greater than other in category. Subway however was rated 1.8 stars and it is 63% greater than other in category.

Sheetz and Subway Rating Details

Staff
2.3 (362 reviews)
1.6 (282 reviews)
Reviewer's quote

...I’m busy nights in our county, out enough staff in to work to get people in and out. This store has been here long enough to know that football games and, gee maybe homecoming night is going to be busy. Last night I waited forever for 2 milkshakes...

Paige M

Bad customer service! Put 2 different sandwich on one tray! I am a strict vegan and the staff put a vegan subway and meat on same tray. Too lazy to give 2 trahs..

Laporcha
Customer service
2.1 (354 reviews)
1.6 (322 reviews)
Reviewer's quote

...Im very grateful that this lady showed such caring customer service and she is to be commended for an outstanding job!!! I will never forget her face and will always remember the kindness she displayed on her job. Thank you :happy:..

Meganne

...They have better than top notch customer service. They know how to treat a returning customer. Not like subway..

PissedConsumer1764549
Product or Service Quality
2.5 (340 reviews)
1.8 (200 reviews)
Reviewer's quote

...Wrong customer service number on back of card..

Tiya

I liked eating Subway a few years ago but I don't know what's so different now (you still have the same recipes I guess) even though your prices are affordable, the quality decreased. I wish you could have your good taste back :/..

Melanie C

Sheetz and Subway Pros and Cons

Pros
  • Good food
  • Other sheetz
  • Always open
  • Subs themselves were okay
  • Place of restraunt
  • Location
Cons
  • I just wrote a whole version of experience
  • Rudeness
  • Poor customer service
  • Customer service
  • Service
  • Owners

Sheetz and Subway Most Positive Reviews

Top rated reviews
5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

Sheetz and Subway Most Critical Reviews

Lowest rated reviews
1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

Sheetz and Subway Latest Reviews

Recent published reviews
1

I use the Mechanicsburg, Pa Cumberland Parkway Sheetz daily. We roughly spend $30 a day. So a store we go to daily,...

Read all 897 reviews
1.9

Subway stole my money and didn't give me what I had ordered. I was missing two main ingredients. They called me a liar...

Read all 1100 reviews

Sheetz and Subway Products and Services

Most reviewed product and services
  • Sheetz Customer Care (140 reviews)
  • Sheetz Manager (68 reviews)
  • Sheetz Cashier (37 reviews)
  • Subway Sandwich (296 reviews)
  • Subway Customer Care (111 reviews)
  • Subway Manager (92 reviews)