PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shaw Floors and Tarkett as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shaw Floors

Shaw Floors and Tarkett Overview

Total reviews
Company responses
Issues resolved

Tarkett was first mentioned on PissedConsumer on Mar 5, 2010 and since then this brand received 58 reviews. It is 4 reviews more than Shaw Floors received since Nov 15, 2009.

Shaw Floors and Tarkett Consumer Ratings

35 out of 257 in Flooring and Tiling category
30 out of 257 in Flooring and Tiling category
Product or Service Quality
26 in category
27 in category
Value for money
23 in category
22 in category
Customer service
18 in category
19 in category

According to consumer ratings and reviews, Tarkett ranks 5 points higher in the Flooring and Tiling category than Shaw Floors. People gave Shaw Floors 1.1 stars for Product or Service Quality criterion in Flooring and Tiling category and it is 32 points higher than the worst rated brand in this category. At the same time, Tarkett was rated 1.1 stars for Product or Service Quality criterion in this category and it is 31 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Tarkett has a higher rating than Shaw Floors. Regarding Customer service criterion, consumers gave Shaw Floors 1.4 stars and it is 69% greater than other in category. Tarkett however was rated 1.4 stars and it is 67% greater than other in category.

Shaw Floors and Tarkett Rating Details

Product or Service Quality
1.1 (30 reviews)
1.1 (19 reviews)
Reviewer's quote

...I was asked to send a piece of the floor to Shaw so that they could have quality control run test on it and attempt to come up with an answer to my complaint. I had to send the flooring at my expense. I didn't think that was fair, but I wanted this issue resolved, so I mailed it at my expense...

Audrey C

Also, the weight of appliances put dents into the product which make it difficult to move the refrigerator to clean under it. After bringing the issues to the attention of the local flooring store that recommended and installed the floors, I was told that Tarkett originally said the flooring was...

Deborah G
Value for money
1.2 (27 reviews)
1.3 (20 reviews)
Reviewer's quote

...It sickens me that we spent all this money $6000 to have a 2 year old floor we will have to replace. Unbelievable. Do not buy Shaw and do not use Nebraska furniture mart..

Laureen C

Cheaply made. Installed like in installation video bought everything recommended according website and packaging. When locking them into place they are breaking apart and not fitting tight like they should. We are a low income family and had to remove carpets do to our sons medical issues and can...

Customer service
1.4 (25 reviews)
1.4 (20 reviews)
Reviewer's quote

...FOOR SPAN our floors were a MERE 4/16ths of an inch off level, you would NOT stand behind your warranty!!!!!!!! WE were appalled by the complete lack of customer service on your end!!!!! I possible, our sloors are looking worse than before and back in approx March I talked to one of your representatives named Cheynetta, and she told me she would be sending my claim on...

Melanie C

I have always highly recommended Tarkett flooring and sundries of any material to any of my customers. This particular time I installed Tarkett's aloft Cooper's oak roan to a 2,000sq ft area in July of 2018. So far I've been called back 3 times with planks not staying clicked together, seams...

Anthony H

Shaw Floors and Tarkett Pros and Cons

  • Way the floor looked initially
  • Show room sample
  • Water proof
  • Looks good
  • Look of the product
  • Look
  • Quality and service
  • Poor quality floors
  • I hate the flooring and not fond of the company
  • How the floor is made
  • Unsatisfactory engineering
  • Cheap cardboard lock together

Shaw Floors and Tarkett Most Positive Reviews

Top rated reviews

I had a question about how to clean my new laminate flooring. She told me the proper cleaner to use. I purchased it and...

No votes

Shaw Floors and Tarkett Most Critical Reviews

Lowest rated reviews

Bob flooring brand new from Jabara had to have certain installers install it cuz can't install it yourself now we're on...


I had this flooring installed by a reputable flooring company in my town in October 2014. Two months later, some of...

Shaw Floors and Tarkett Latest Reviews

Recent published reviews

I have Shaw engineered floors. The finish is coming up. You Cannot mop it without water damaged. They do not live up to...

Read all 54 reviews

Simple small closet. $100 in opened unreturnable garbage! Didnt stay locked in place with 1/4 gap not holding them in...

Read all 58 reviews

Shaw Floors and Tarkett Products and Services

Most reviewed product and services
  • Shaw Floors Flooring (11 reviews)
  • Shaw Floors Laminate Flooring (11 reviews)
  • Shaw Floors Vinyl Flooring (8 reviews)
  • Tarkett Flooring (21 reviews)
  • Tarkett Laminate Flooring (13 reviews)
  • Tarkett Vinyl Flooring (8 reviews)