Sharebuilder vs Vanguard Group

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Sharebuilder

Financial Services
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $100K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Published fee structure 1
  • Simplicity of website 1
  • Website tools 1

Customers don't like

  • Customer service2
  • Poor communication1
  • Time to execute sell1
  • Unreasonable deposit holds1
  • Unreasonable refund terms1

Products by Sharebuilder

No items

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Vanguard Group

Financial Services
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $110K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Estate customer service 1

Customers don't like

  • Customer service7
  • Untrained employees4
  • Being told the wrong information many times2
  • Stole access to account2
  • Customer phone support2

Products by Vanguard Group

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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