PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sharebuilder and Td Ameritrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sharebuilder
Td Ameritrade

Sharebuilder and Td Ameritrade Overview

Total reviews
49
86
Company responses
0
0
Issues resolved
0
0

Sharebuilder and Td Ameritrade Consumer Ratings

Rank
240 out of 1858 in Financial Services category
212 out of 1858 in Financial Services category
Customer service
148 in category
228 in category
Website
238 in category
144 in category
Product or Service Quality
206 in category
172 in category
Diversity of Products or Services
155 in category
134 in category

Sharebuilder and Td Ameritrade Rating Details

Customer service
1.8 (16 reviews)
1.3 (48 reviews)
Reviewer's quote

...has dishonest business practices including misrepresentation of deposit status (account restriction for 5 business days after a new deposit), poor client customer service, inability to efficiently refund customers of their rightful funds at account termination, and overall company disorganization....

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...Go ahead and try to call the customer service, my average wait time is 1 hour 9:30-4 PM and 1hour, 51 mins at 8 PM..

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Website
1.7 (15 reviews)
2.2 (40 reviews)
Reviewer's quote

I like to know what happened to my acct. And my money

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...I read all the information available to me on the BUY screen of the TD AMERITRADE WEBSITE. In the first week of Nov. 2018 I ALSO CALLED TD AMERITRADE @ 800 669 3900 to specifically ask if there were any fees incurred to make this buy...

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Product or Service Quality
1.4 (15 reviews)
1.6 (43 reviews)
Reviewer's quote

..." I will say I have made a lot of money using this product - there are just several areas for easy improvement for the customer experience. ..

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...Upon contacting customer service they made me believe that Think or swim is accurate. I tried to explain that customer only rely on the numbers on screen..

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Diversity of Products or Services
2 (13 reviews)
2.2 (33 reviews)
Reviewer's quote

I originally started investing with ING, it changes to just Sharebuilder. They were bought by Capitol One and my stocks and Bond were sent there. Now my account is empty and they claim to have sent my account to Etrade which I hate because I had started with them initially.My bottom line is Capitol...

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Hello. My name is Jimmy. I come from Vanuatu in the South Pacific region. I would like to know whether as a non-US citizen I am eligible to register with TD Ameritrade in order to trade stocks. Thank you. Jimmy

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Sharebuilder and Td Ameritrade Pros and Cons

Pros
  • Website tools
  • Simplicity of website
  • Published fee structure
  • Thinkorswim software
  • Apps easy to use
  • Use of options
Cons
  • Keeping accounts
  • Innaccurate cost basis
  • Customer service
  • Very disastified
  • Whole takeover experience
  • Thinkorswim platform

Sharebuilder and Td Ameritrade Most Positive Reviews

Top rated reviews
3.2

SB consistently knocks money off real-time trades. i.e. when you use a "market" order, they may knock off as much as...

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5

TD Ameritrade features a smarmy, psychiatrist-type who is supposedly offering an experienced opinion about money...

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3.2

My acct. said my balance sky rocketed to over half a million in one day. Once I sold everything, I did not receive my...

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4.6

still need refresher on where to find the link on tdameritrade to submit my letter to unfreeze my accounts

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Sharebuilder and Td Ameritrade Most Critical Reviews

Lowest rated reviews
1

I've been having the same problem. I've been with Sharebuilder for more than 10 years, and it seems that each time they...

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1

This is a very dangerous company to entrust with your funds. They operate above the law, because FINRA (the Financial I...

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1

LOOKS LIKE YOUR MAKING MONEY , IDIOTS WONT SHUT THE SITE DOWN! THOUGHT I HIT IT BIG BUT WAS INFORMED WRONG INFO WAS...

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1

This company takes money from your balance stock sheet without any good reasons.. and claims you are in negatives after...

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Sharebuilder and Td Ameritrade Latest Reviews

Recent published reviews
No votes

How can I find out about my shareholder account.

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4

Hello. My name is Jimmy. I come from Vanuatu in the South Pacific region. I would like to know whether as a non-US...

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1

I like to know what happened to my acct. And my money

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1

awful phone wait times, 30/ 40 minutes.
When I did connect the support person was not able to provide the info to set up...

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Sharebuilder and Td Ameritrade Products and Services

Most reviewed product and services
No votes
  • Td Ameritrade Brokerage Account (16 reviews)
  • Td Ameritrade Customer Care (11 reviews)
  • Td Ameritrade Account (8 reviews)