PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shapermint and Waistshaperz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shapermint
Waistshaperz

Shapermint and Waistshaperz Overview

Total reviews
261
38
Company responses
0
0
Issues resolved
3
0

Shapermint was first mentioned on PissedConsumer on Oct 27, 2018 and since then this brand received 261 reviews. It is 223 reviews more than Waistshaperz received since Mar 7, 2017.

Shapermint and Waistshaperz Consumer Ratings

Rank
481 out of 2463 in Footwear and Clothing category
567 out of 2463 in Footwear and Clothing category
Customer service
390 in category
438 in category
Exchange, Refund and Cancellation Policy
331 in category
668 in category
Delivery Service
210 in category
391 in category

According to consumer ratings and reviews, Shapermint ranks 86 points higher in the Footwear and Clothing category than Waistshaperz. People gave Shapermint 1.2 stars for Customer service criterion in Footwear and Clothing category and it is 519 points higher than the worst rated brand in this category. At the same time, Waistshaperz was rated 1 stars for Customer service criterion in this category and it is 471 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Shapermint has a higher rating than Waistshaperz. Regarding Delivery Service criterion, consumers gave Shapermint 2.1 stars and it is 77% greater than other in category. Waistshaperz however was rated 1.3 stars and it is 57% greater than other in category.

Shapermint and Waistshaperz Rating Details

Customer service
1.2 (96 reviews)
1 (21 reviews)
Reviewer's quote

...I clicked yes bc I didnt know your Customer Service was horrible. So get me an order number & tracking info ASAP or refund my $$$. Second cancel whatever membership I signed up for..

Minnah

...Rep told me there is nothing they can do and hung up on me! What kind of Business takes payment for items they dont have and doesn't even bother telling the Customer that they dont have it???? Then sticks it to the Customer even more by telling them too bad we wont give you your money back? I have filed a Complaint on the BBB and with the Attorney General. March 18th still havent...

PissedConsumer1495473
Exchange, Refund and Cancellation Policy
1.2 (82 reviews)
1 (21 reviews)
Reviewer's quote

Never received order. I want my money back.

Abdalrahman

I contacted the company by phone this afternoon and was told that the company does not do refund. How can you refuse to do a refund, when you never provided me with a product? The customer service person refused to give me a refund, so I asked to speak with her manager. After a lengthy hold, I was...

Lori W
Delivery Service
2.1 (79 reviews)
1.3 (20 reviews)
Reviewer's quote

i purchased product sent back because of wrong size, now Im requesting another size and its not permittting me to get label...You cant speak to anyone

cherrie J

Not only has it been over 6 weeks since I placed my order, but here I am sitting on hold for over 20 minutes waiting to talk to a customer service rep. Their online chat is pathetic. They give you NO answers or status updates...

Erin A

Shapermint and Waistshaperz Pros and Cons

Pros
  • No pros
  • Never recieved product
  • I want my money back
  • Great product
  • Deal offered
Cons
  • Poor customer service
  • No phone number to contact
  • No phone number or customer service
  • I did not receive the product and they will not issue a refund
  • Bad customer service and wait time
  • Delivery time never in stock

Shapermint and Waistshaperz Most Positive Reviews

Top rated reviews
5

Originally I was upset because they do not have a customer service phone line but once I got in touch with them and...

3.9

No one answered the call the mailbox was full not good enough.

Shapermint and Waistshaperz Most Critical Reviews

Lowest rated reviews
1

When I sent a message that I didn't receive one of the items I had ordered. A reply was sent but I was out of town and...

1

NO RETURNS and CHEAP products! Case in point...Item LB12635 is "Nude Seamless Backless Push Up Bra" for $59.95. It's...

Shapermint and Waistshaperz Latest Reviews

Recent published reviews

Your company plans to send me three items and I only ask for one black item for 2099 not a $72 bill

Read all 261 reviews
1.4

I placed an order in September & and have never received my product. It’s Nov 27
Same as everyone else emails unanswered...

Read all 38 reviews

Shapermint and Waistshaperz Products and Services

Most reviewed product and services
  • Shapermint Customer Care (47 reviews)
  • Shapermint Body Shaper (47 reviews)
  • Shapermint Shipping Service (23 reviews)
  • Waistshaperz Shipping Service (18 reviews)
  • Waistshaperz Body Shaper (9 reviews)
  • Waistshaperz Customer Care (3 reviews)