PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stoneberry and Seventh Avenue as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seventh Avenue

Seventh Avenue

Has verified representatives
2.9
Stoneberry
Seventh Avenue

Stoneberry and Seventh Avenue Overview

Total reviews
351
131
Company responses
0
41
Issues resolved
2
1

Stoneberry was first mentioned on PissedConsumer on Dec 20, 2012 and since then this brand received 351 reviews. It is 220 reviews more than Seventh Avenue received since Aug 6, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Stoneberry customer support team and Seventh Avenue customer service.

Stoneberry and Seventh Avenue Consumer Ratings

Rank
306 out of 4212 in E-commerce category
164 out of 4212 in E-commerce category
Customer service
207 in category
145 in category
Exchange, Refund and Cancellation Policy
198 in category
101 in category
Website
332 in category
265 in category

According to consumer ratings and reviews, Seventh Avenue ranks 142 points higher in the E-commerce category than Stoneberry. People gave Stoneberry 1.8 stars for Customer service criterion in E-commerce category and it is 925 points higher than the worst rated brand in this category. At the same time, Seventh Avenue was rated 2.2 stars for Customer service criterion in this category and it is 987 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Seventh Avenue has a higher rating than Stoneberry. Regarding Website criterion, consumers gave Stoneberry 2.4 stars and it is 71% greater than other in category. Seventh Avenue however was rated 2.8 stars and it is 77% greater than other in category.

Stoneberry and Seventh Avenue Rating Details

Customer service
1.8 (146 reviews)
2.2 (54 reviews)
Reviewer's quote

...Horrible customer service..

Paula

...Stay away from this company with terrible customer service who do not listen to their customers. I told them to close my account after I pay the balance of what is owed according to me and proof of payment which I sent them!..

Keith C
Exchange, Refund and Cancellation Policy
1.9 (124 reviews)
2.7 (40 reviews)
Reviewer's quote

...I hope I can just process this as a simple refund since Birthday is passed and can just get my money back...

Timothy S

I said oh no you don’t tell me to discard a item and tell me your going to refund me all my money and then renig on what you said I asked her if she wanted the items she said no so we broke it down put in back of shed cuz garbage men charge a lot of money for pickups of large items thats separate...

Mary h
Website
2.4 (122 reviews)
2.8 (43 reviews)
Reviewer's quote

com website to retrieve the shipping information, but the system didnt have any order history. I called to ask about when and how the tv would be shipped and was told the rep went ahead and tried to charge my bank the whole $317 instead of appling my credit. The bank refused payment as i only had...

PissedConsumer1552053

...Hung up and went back to website to write an email. No reply at all. Later that day I called again and got a woman who said, the order cannot be cancelled as it was being shipped...

PissedConsumer1197033

Stoneberry and Seventh Avenue Pros and Cons

Pros
  • Website presents well
  • There product never had a problem
  • Some good items
  • Convenient
  • Great merchandise
  • Having the merchandise
Cons
  • Customer service
  • Any thing about stoneberry
  • Terrible customer service
  • Customer service
  • No communication
  • Payments online did not work

Stoneberry and Seventh Avenue Most Positive Reviews

Top rated reviews
5

I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it...

5

I ordered a three thermal wear. 3xxx. But havent received it yet.

Stoneberry and Seventh Avenue Most Critical Reviews

Lowest rated reviews
1

I placed an order for an elderly gentleman for a cat tower. 15 minutes later the cat fell and broke his neck. He died...

1

I purchased some costume jewelry. ok it was costume but you do not expect it to turn when seventh ave tells you it does...

Stoneberry and Seventh Avenue Latest Reviews

Recent published reviews

hi do u have a customer service in spanish?

Read all 351 reviews
1

I dont have a credit limit set but they want me to make a down payment? Why cant I just lower my credit limit? Youll...

Read all 131 reviews

Stoneberry and Seventh Avenue Products and Services

Most reviewed product and services
  • Stoneberry Customer Care (61 reviews)
  • Stoneberry Shipping Service (33 reviews)
  • Stoneberry Account (28 reviews)
  • Seventh Avenue Customer Care (13 reviews)
  • Seventh Avenue Account (10 reviews)
  • Seventh Avenue Delivery Service (4 reviews)