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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $42.8K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Total nitemare 15
  • No comment as this is first time 2
  • India is smarter than these people 2
  • Good people to talk to 2
  • Customer service person was nice 2

Customers don't like

  • Customer service13
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $53K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Helpful on phone no follow thru 3
  • Friendly staff 2
  • Friendly but dim customer servie 2

Customers don't like

  • Its incompetence3
  • Extortionists3
  • Unnecessary collection calls2
  • Questionable ethics2
  • Lack of customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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