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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.3
Staff
Customer service
Reliability
Diversity of Products or Services
Website
  • Initial quick response 2
  • Friendly technicians 1
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1

Customers don't like

  • No-shows for ten days1
  • Owner went back on agreement on how to do job1
  • Poor customer service1
  • Theives1
  • Whole experience1
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Stanley Steemer

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 524 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.0
Staff
Customer service
Reliability
Diversity of Products or Services
Website
  • Timely service 8
  • Technicians were polite 4
  • Emplyees 3
  • Workmen were polite 3
  • Finished product 3

Customers don't like

  • Cleaning of carpets6
  • Service6
  • Unprofessional4
  • Customer service3
  • Rush2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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