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Sleep Number

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 856 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Bed 9
  • Can raise and lower bed 7
  • Nothin so far 6
  • Misleading 5
  • Showroom and product 5

Customers don't like

  • Customer service16
  • Lack of customer service9
  • Return policy6
  • Lack of customer satisfaction5
  • Warranty policy4
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Serta

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • How the bed felt originally 2
  • How the bed felt original 1
  • What was described 1
  • Speech of the salemand 1

Customers don't like

  • Bad customer service4
  • Awful customer service sagging mattress3
  • Sagging mattress3
  • Quality2
  • Very bad2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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