Serta vs Sleep Number

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Serta

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
Website
  • How the bed felt original 1
  • How the bed felt originally 1
  • Speech of the salemand 1
  • What was described 1

Customers don't like

  • Not happy at all with serta5
  • Awful customer service sagging mattress4
  • Poor customer service4
  • Sagging mattress4
  • Very bad3

Products by Serta

No items

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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 765 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
Website
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Showroom and product 4
  • Staff at store level 4

Customers don't like

  • Customer service21
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9

Products by Sleep Number

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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