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Serengeti

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $165 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Clothes 2
  • Cute clothes 1
  • Favorite article of clothing 1
  • Love my hooded full zip fluffy fleece robe and bought 2 1
  • Styles 1

Customers don't like

  • Customer service and shipping policy3
  • Customer service response2
  • In stock item when ordered then told item is backordered2
  • Poor delivery and customer service2
  • Took a while2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $33.3K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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