PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and Sephora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
Sephora

Younique and Sephora Overview

Total reviews 431 173
Company responses 0 0
Issues resolved 6 0

Younique and Sephora Consumer Ratings

Rank
197 out of 935 in Cosmetics and Personal Care category
151 out of 935 in Cosmetics and Personal Care category
Customer service
87 in category
140 in category
Reliability
118 in category
93 in category
Product or Service Quality
143 in category
93 in category
Website
116 in category
95 in category

Younique and Sephora Rating Details

Customer service
1.9 (225 reviews)
1.4 (92 reviews)
Reviewer's quote

Zero customer service support , you cant talk to anyone..

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...Trying to teach customer service but given nothing but run around for two days now this is highly frustrating..

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Reliability
1.6 (213 reviews)
1.8 (67 reviews)
Reviewer's quote

Tried calling they dont expect calls . Worst company ever. Run

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I visited the Sephora store at Pacific City in Huntington Beach on 10/21/2020 at 11:15 AM to make a return and was told I am not allowed into their store without a mask. The staff was accommodating but that does not make up for the fact that Sephora's "store policy" is in violation of federal and...

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Product or Service Quality
1.7 (212 reviews)
2.2 (71 reviews)
Reviewer's quote

HORRIBLE customer service. Website states to call or email. Called, couldn't get through to anyone..

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...Oh and FYI, I mailed it back the day after I received it and the product was unopened!..

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Website
2.1 (212 reviews)
2.3 (77 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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Even though they are shown as in stock, and even still on the website today, my package mysteriously is missing all the samples and or promos. I've contacted Sephora about this issue every time it happens (and it's often, every single order I've ever placed has been incomplete. ) I receive the same...

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Younique and Sephora Pros and Cons

Pros
  • Presenter
  • Makeup
  • Sales representative
  • Variety of products
  • Range of products
  • I cant think of one thing
Cons
  • Products
  • Trying to get hold of the company is awful
  • Quality
  • Poor customer service
  • Service
  • False advertising

Younique and Sephora Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

I hv used sephora almost 5/6yrs.its very good except eyes products. But really eye products also good but now its...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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4.9

I love my Sephora in Minot! They're great!!

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Younique and Sephora Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

I placed an order back in August which included an one year Cosmopolitan magazine subscription. I have never received...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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1

Sephora, Great World City, Singapore.
I am very very disappointed with your staff who served my fiance and I on Sunday...

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Younique and Sephora Latest Reviews

Recent published reviews
No votes

I have not received my 4 d mascara . I exchanged the twisted one and have not received the other. Its GOING ON 3...

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1.1

I visited the Sephora store at Pacific City in Huntington Beach on 10/21/2020 at 11:15 AM to make a return and was told...

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2.5

I am not a pissed customer, I just could not get a hold of anyone to tell me how to return my products. I believe your...

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1.8

Yes, this incident did take place quite some time ago, yet at the same time. What this employee said to another employee...

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Younique and Sephora Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (50 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)
  • Sephora Shipping Service (13 reviews)
  • Sephora Sales Representative (8 reviews)
  • Sephora Manager (8 reviews)