PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and Sephora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
Sephora

Younique and Sephora Overview

Total reviews
357
163
Company responses
0
0
Issues resolved
5
0

Younique was first mentioned on PissedConsumer on May 31, 2014 and since then this brand received 357 reviews. It is 194 reviews more than Sephora received since Mar 18, 2011.

Younique and Sephora Consumer Ratings

Rank
167 out of 1161 in Cosmetics and Personal Care category
123 out of 1161 in Cosmetics and Personal Care category
Customer service
81 in category
134 in category
Website
110 in category
85 in category
Reliability
107 in category
80 in category

According to consumer ratings and reviews, Sephora ranks 44 points higher in the Cosmetics and Personal Care category than Younique. People gave Younique 1.9 stars for Customer service criterion in Cosmetics and Personal Care category and it is 350 points higher than the worst rated brand in this category. At the same time, Sephora was rated 1.4 stars for Customer service criterion in this category and it is 297 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Sephora has a higher rating than Younique. Regarding Reliability criterion, consumers gave Younique 1.7 stars and it is 75% greater than other in category. Sephora however was rated 1.9 stars and it is 81% greater than other in category.

Younique and Sephora Rating Details

Customer service
1.9 (209 reviews)
1.4 (85 reviews)
Reviewer's quote

...Customer service attempted to blame me suggesting I put my lids on tighter. Yet I reported it the 1st time product used right after it arrived. They use every tactic not to return or replace product..

Tonya E

...I've never experienced worst customer service in my life. Unfortunately I had to replace all of my makeup and brushes which I'm doing today. I needed help ffinding a foundation and the rest I had written a list for the associate...

Arica P
Website
2.2 (202 reviews)
2.4 (69 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

PissedConsumer1110592

Even though they are shown as in stock, and even still on the website today, my package mysteriously is missing all the samples and or promos. I've contacted Sephora about this issue every time it happens (and it's often, every single order I've ever placed has been incomplete. ) I receive the same...

Daphane
Reliability
1.7 (201 reviews)
1.9 (61 reviews)
Reviewer's quote

I will now get my refund- thank you

Vanisha

Patrick the manager was rude I took back a dolce and cabana roll on perfume that was well over 30 I never used it I turned it back I. For refund he said that he couldnt I said thats imposssible I havent used my friend was even a witness and he said sorry clearly it had leaked out Im a very loyal...

PissedConsumer1739529

Younique and Sephora Pros and Cons

Pros
  • Presenter
  • Sales representative
  • Rosewater
  • Variety of products
  • Range of products
  • I cant think of one thing
Cons
  • Products
  • Defective products
  • Customer service
  • Poor customer service
  • Service
  • False advertising

Younique and Sephora Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

5

I hv used sephora almost 5/6yrs.its very good except eyes products. But really eye products also good but now its...

Younique and Sephora Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

1

I placed an order back in August which included an one year Cosmopolitan magazine subscription. I have never received...

Younique and Sephora Latest Reviews

Recent published reviews

Nothing nothing has happened at all what else do you want me to sY

Read all 357 reviews
1

I've already left a review online and I do intend to contact the manager. I've never experienced worst customer service...

Read all 163 reviews

Younique and Sephora Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (41 reviews)
  • Younique Mascara (30 reviews)
  • Sephora Customer Care (32 reviews)
  • Sephora Shipping Service (13 reviews)
  • Sephora Manager (8 reviews)