PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Younique and Sephora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Younique
Sephora

Younique and Sephora Overview

Total reviews
404
171
Company responses
0
0
Issues resolved
6
0

Younique and Sephora Consumer Ratings

Rank
187 out of 895 in Cosmetics and Personal Care category
146 out of 895 in Cosmetics and Personal Care category
Customer service
91 in category
145 in category
Product or Service Quality
151 in category
95 in category
Website
124 in category
106 in category
Reliability
115 in category
95 in category

Younique and Sephora Rating Details

Customer service
1.9 (219 reviews)
1.4 (90 reviews)
Reviewer's quote

...Her customer service is disgusting and not a good representation of your company..

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...Trying to teach customer service but given nothing but run around for two days now this is highly frustrating..

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Product or Service Quality
1.7 (211 reviews)
2.3 (69 reviews)
Reviewer's quote

...Its happened to 4 different customers and I've reported it to customer service. They replace only within 90 days otherwise they don't care. Its an ongoing issue and I believe there is an issue with the formula's solidity...

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...Oh and FYI, I mailed it back the day after I received it and the product was unopened!..

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Website
2.2 (210 reviews)
2.3 (75 reviews)
Reviewer's quote

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

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Even though they are shown as in stock, and even still on the website today, my package mysteriously is missing all the samples and or promos. I've contacted Sephora about this issue every time it happens (and it's often, every single order I've ever placed has been incomplete. ) I receive the same...

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Reliability
1.7 (208 reviews)
1.8 (65 reviews)
Reviewer's quote

Did not get my order i want a refund plz cuz this is crazy

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Sephora refused to accept and ship an order made by a customer because that customer uses her boyfriends credit card and ships to another name. When the boyfriend tried to call to confirm the order, instead of helping, Sephora refuses to speak (invoking privacy, when the only discussion is about...

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Younique and Sephora Pros and Cons

Pros
  • Presenter
  • Love my rep
  • Sales representative
  • Variety of products
  • I cant think of one thing
  • Range of products
Cons
  • Products
  • Customer service
  • Tube was only a quater of the way full
  • Poor customer service
  • Service
  • False advertising

Younique and Sephora Most Positive Reviews

Top rated reviews
5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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5

I hv used sephora almost 5/6yrs.its very good except eyes products. But really eye products also good but now its...

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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4.9

I love my Sephora in Minot! They're great!!

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Younique and Sephora Most Critical Reviews

Lowest rated reviews
1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

I placed an order back in August which included an one year Cosmopolitan magazine subscription. I have never received...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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1

Sephora, Great World City, Singapore.
I am very very disappointed with your staff who served my fiance and I on Sunday...

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Younique and Sephora Latest Reviews

Recent published reviews
4

It says call cannot be completed like its the wrong number.

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No votes

I was a victim of discrimination at the Sephora in Richmond Virginia at 1408 North Parham Road.It is the Sephora inside...

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No votes

Never Received my beauty box that I paid $118 for sent several emails there is no phone number listed for this company...

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1.8

I payed 240 on this reload able sephora card brand new from 7 11 station near home (82 nd drive Clackamas) and only to...

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Younique and Sephora Products and Services

Most reviewed product and services
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)
  • Sephora Customer Care (33 reviews)
  • Sephora Shipping Service (13 reviews)
  • Sephora Manager (8 reviews)