PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sephora and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sephora
Younique

Sephora and Younique Overview

Total reviews
160
354
Company responses
0
0
Issues resolved
0
5

Younique was first mentioned on PissedConsumer on May 31, 2014 and since then this brand received 354 reviews. It is 194 reviews more than Sephora received since Mar 18, 2011.

Sephora and Younique Consumer Ratings

Rank
119 out of 1215 in Cosmetics and Personal Care category
164 out of 1215 in Cosmetics and Personal Care category
Customer service
134 in category
81 in category
Staff
114 in category
71 in category
Website
84 in category
112 in category

According to consumer ratings and reviews, Sephora ranks 45 points higher in the Cosmetics and Personal Care category than Younique. People gave Sephora 1.4 stars for Customer service criterion in Cosmetics and Personal Care category and it is 289 points higher than the worst rated brand in this category. At the same time, Younique was rated 1.9 stars for Customer service criterion in this category and it is 342 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Younique has a higher rating than Sephora. Regarding Website criterion, consumers gave Sephora 2.4 stars and it is 80% greater than other in category. Younique however was rated 2.2 stars and it is 74% greater than other in category.

Sephora and Younique Rating Details

Customer service
1.4 (83 reviews)
1.9 (208 reviews)
Reviewer's quote

I was serviced at Sephora inside jcpenney brea mall December 2019! wow this store went down hill ! all new staff and they are rude. I can't even ask a question without being rushed and pressured into a jcpenney card. like why would I need a credit card for a $40 foundation . also I get followed all...

PissedConsumer1731839

In the Moodstruck 3d Fiber Lash class action lawsuit, Younique has been ordered to provide all customer names, addresses, phone numbers, and e-mail addresses in California, Florida and Ohio to be notified of the Class Action. The Judge's authorized notice says: "If you purchased Younique Moodstruck...

ALL Y
Staff
1.6 (80 reviews)
2 (191 reviews)
Reviewer's quote

...Sometimes the girls from the staff are intimidating, but probably it's just my imagination...

Jaeli

I ordered my first product-the foundation mentioned above. I did so because I like the rep. Oh my the SMELL-I wore it two days and the stale perfume smell was too much-made me sick. I contacted my rep who told me to contact the company (she was great).I did so and there was no problem. They sent me...

Fascia B
Website
2.4 (68 reviews)
2.2 (201 reviews)
Reviewer's quote

Even though they are shown as in stock, and even still on the website today, my package mysteriously is missing all the samples and or promos. I've contacted Sephora about this issue every time it happens (and it's often, every single order I've ever placed has been incomplete. ) I receive the same...

Daphane

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

PissedConsumer1110592

Sephora and Younique Pros and Cons

Pros
  • Variety of products
  • Range of products
  • Variety
  • Presenter
  • Sales representative
  • Rosewater
Cons
  • Poor customer service
  • Service
  • False advertising
  • Products
  • Defective products
  • Customer service

Sephora and Younique Most Positive Reviews

Top rated reviews
5

I hv used sephora almost 5/6yrs.its very good except eyes products. But really eye products also good but now its...

5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

Sephora and Younique Most Critical Reviews

Lowest rated reviews
1

I placed an order back in August which included an one year Cosmopolitan magazine subscription. I have never received...

1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

Sephora and Younique Latest Reviews

Recent published reviews
1

I was serviced at Sephora inside jcpenney brea mall December 2019! wow this store went down hill ! all new staff and...

Read all 160 reviews

My November kudos was delivered yesterday to Pittsburgh PA, i live in Chester Illinois. I am not happy. I want my order...

Read all 354 reviews

Sephora and Younique Products and Services

Most reviewed product and services
  • Sephora Customer Care (31 reviews)
  • Sephora Shipping Service (13 reviews)
  • Sephora Sales Representative (8 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (41 reviews)
  • Younique Mascara (30 reviews)