PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sephora and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sephora
Younique

Sephora and Younique Overview

Total reviews 172 431
Company responses 0 0
Issues resolved 0 6

Sephora and Younique Consumer Ratings

Rank
152 out of 932 in Cosmetics and Personal Care category
198 out of 932 in Cosmetics and Personal Care category
Customer service
138 in category
88 in category
Website
95 in category
117 in category
Diversity of Products or Services
89 in category
135 in category
Product or Service Quality
93 in category
143 in category

Sephora and Younique Rating Details

Customer service
1.4 (91 reviews)
1.9 (225 reviews)
Reviewer's quote

...Trying to teach customer service but given nothing but run around for two days now this is highly frustrating..

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Zero customer service support , you cant talk to anyone..

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Website
2.3 (76 reviews)
2.1 (212 reviews)
Reviewer's quote

Even though they are shown as in stock, and even still on the website today, my package mysteriously is missing all the samples and or promos. I've contacted Sephora about this issue every time it happens (and it's often, every single order I've ever placed has been incomplete. ) I receive the same...

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...Website states to call or email. Called, couldn't get through to anyone..

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Diversity of Products or Services
2.7 (70 reviews)
2 (206 reviews)
Reviewer's quote

I feel that perhaps maybe its your own employees that grab all the good stuff because as an outside buying customer, the products I always want to try out are always out. So why even have a point system that is not readily available to use? I will also post this to consumer affairs comments along...

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...Sad as I didnt have an issue with the products. I just cant purchase anymore from a company not interested in selling to me..

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Product or Service Quality
2.3 (70 reviews)
1.7 (212 reviews)
Reviewer's quote

...Oh and FYI, I mailed it back the day after I received it and the product was unopened!..

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I placed an order with Ashley z Procick primer and concealer it was 78 dollars and she never sent my product and now will not answer my messages asking if she has heard anything I ordered July 21 and she stole my money and probably kept my primer and asked me to order cause she needed the money I...

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Sephora and Younique Pros and Cons

Pros
  • Variety of products
  • Range of products
  • I cant think of one thing
  • Presenter
  • Makeup
  • Sales representative
Cons
  • Poor customer service
  • Service
  • False advertising
  • Products
  • Trying to get hold of the company is awful
  • Quality

Sephora and Younique Most Positive Reviews

Top rated reviews
5

I hv used sephora almost 5/6yrs.its very good except eyes products. But really eye products also good but now its...

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5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

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4.9

I love my Sephora in Minot! They're great!!

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5

Ive used younique makeup for over a year and LOVE it. Seriously some of these complaints made me laugh out loud. If...

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Sephora and Younique Most Critical Reviews

Lowest rated reviews
1

I placed an order back in August which included an one year Cosmopolitan magazine subscription. I have never received...

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1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

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1

Sephora, Great World City, Singapore.
I am very very disappointed with your staff who served my fiance and I on Sunday...

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1

I was very hopeful that the 3D+ fiber lashes would be everything that they were promoted as , and as promised by the...

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Sephora and Younique Latest Reviews

Recent published reviews
1.8

Yes, this incident did take place quite some time ago, yet at the same time. What this employee said to another employee...

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No votes

I have not received my 4 d mascara . I exchanged the twisted one and have not received the other. Its GOING ON 3...

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No votes

The sales person was so rude to me

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2.5

I am not a pissed customer, I just could not get a hold of anyone to tell me how to return my products. I believe your...

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Sephora and Younique Products and Services

Most reviewed product and services
  • Sephora Customer Care (34 reviews)
  • Sephora Shipping Service (13 reviews)
  • Sephora Manager (8 reviews)
  • Younique Touch Mineral Foundation (50 reviews)
  • Younique Foundation (42 reviews)
  • Younique Mascara (32 reviews)