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Ulta
Sephora

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ulta

Ulta

1.9
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 793 TOTAL REVIEWS
Rank
140 out of 1209
in Cosmetics and Personal Care category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    105
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:29
  • ISSUES RESOLVED
    29%
Top Products and Services
2.2
86 reviews
1.7
54 reviews
2.1
37 reviews
Sephora

Sephora

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
Rank
120 out of 1209
in Cosmetics and Personal Care category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    25%
  • AVG CALL DURATION
    02:51
  • ISSUES RESOLVED
    100%
Top Products and Services
2.5
31 reviews
2.5
13 reviews
2
8 reviews

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