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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 112 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $346 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • Poor customer service4
  • False advertising4
  • Service3
  • Rude customer service1
  • No digital security1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 700 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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