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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $390 AVERAGE LOSS
2.2
Staff
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • Poor customer service11
  • Rude customer service6
  • Service5
  • False advertising4
  • Delivery3
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Stemologica

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 1204 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $278 AVERAGE LOSS
1.2
Staff
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • False offer 12
  • Not ethical 7
  • Good product 6
  • Product 6
  • Good cream 5

Customers don't like

  • Stole my money106
  • Fact i was charged68
  • Customer service61
  • Marketing practice60
  • Lack of contact details43
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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