PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sendflowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sendflowers
Teleflora

Sendflowers and Teleflora Overview

Total reviews
154
422
Company responses
0
0
Issues resolved
0
5

Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 422 reviews. It is 268 reviews more than Sendflowers received since Aug 27, 2013.

Sendflowers and Teleflora Consumer Ratings

Rank
45 out of 277 in Flowers / Florist category
35 out of 277 in Flowers / Florist category
Customer service
30 in category
29 in category
Advertised vs Delivered
24 in category
27 in category
Delivery Service
31 in category
20 in category

According to consumer ratings and reviews, Teleflora ranks 10 points higher in the Flowers / Florist category than Sendflowers. People gave Sendflowers 1.2 stars for Customer service criterion in Flowers / Florist category and it is 57 points higher than the worst rated brand in this category. At the same time, Teleflora was rated 1.3 stars for Customer service criterion in this category and it is 58 points higher than the worst rated brand in this category. If we look at Advertised vs Delivered criterion, than we see that Teleflora has a higher rating than Teleflora. Regarding Delivery Service criterion, consumers gave Sendflowers 1.3 stars and it is 64% greater than other in category. Teleflora however was rated 1.6 stars and it is 77% greater than other in category.

Sendflowers and Teleflora Rating Details

Customer service
1.2 (85 reviews)
1.3 (197 reviews)
Reviewer's quote

...Customer service here is an absolute joke all automated responses I ordered purple tulips just wanted to make sure it was equal value for the substitution in my opinion it is not and nowhere near. The first picture is what I ordered picture from the receipt the second picture is what I got..

Kevin T

...Horrendous customer service..

Rilla
Advertised vs Delivered
1.1 (84 reviews)
1.1 (159 reviews)
Reviewer's quote

I am absolutely livid! My cousin had a birthday yesterday and I had PAID FOR flowers to be delivered TO HER. I supplied her phone number but she was never called. They delivered them a day early according to the local florist and just left at her door in MIAMI!! She never got the flowers...

Frances V

...let them know that I would not be okay with that resolution and just said that the only two resolutions that I could accept would be the correct arrangement delivered or a refund. I'm not going to pay for something I did not order. The customer service representative upped the discount code to 50% off my next...

Sara Elkorchi
Delivery Service
1.3 (83 reviews)
1.6 (169 reviews)
Reviewer's quote

Went with this company because they GUARANTEED SAME DAY DELIVERY. Got an email at 2pm stating would be delivered on Monday instead..

PissedConsumer1719591

...Then had a online chat with Kali who told me they would delivery them today 07/02 and give me 1/2 of my $ back and assured be to have them there today. No Thanks!!!!!! (4 days later)Finally got someone on the phone and they did say they would return my $ back. NEVER USE THIS COMPANY !!!..

APRIL

Sendflowers and Teleflora Pros and Cons

Pros
  • I did receive a full refund
  • Price
  • On time
  • Pictured flowers
  • Anticipation of beautiful arrangement
  • Flower picture i never received
Cons
  • Whole experience
  • Did not deliver
  • Item never deliveried
  • Customer service
  • Never got flowers
  • Delivered product

Sendflowers and Teleflora Most Positive Reviews

Top rated reviews
4

I ordered this bouquet for my gf and this is what she received. She said she loved them but it is not even just roses...

4.9

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

Sendflowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

This company called me to reschedule delivery on the day of delivery attempting to negotiate discounts multiple times....

1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

Sendflowers and Teleflora Latest Reviews

Recent published reviews
1

I am absolutely livid! My cousin had a birthday yesterday and I had PAID FOR flowers to be delivered TO HER. I supplied...

Read all 154 reviews
2.7

Pictured here is the premium bouquet I ordered (biggest size) vs. what my recipient received. This is painful to see! I...

Read all 422 reviews

Sendflowers and Teleflora Products and Services

Most reviewed product and services
  • Sendflowers Delivery Service (55 reviews)
  • Sendflowers Flowers (30 reviews)
  • Sendflowers Same Day Delivery Service (7 reviews)
  • Teleflora Delivery Service (120 reviews)
  • Teleflora Flowers (71 reviews)
  • Teleflora Arrangement (63 reviews)