PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sendflowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sendflowers
Teleflora

Sendflowers and Teleflora Overview

Total reviews
194
433
Company responses
0
0
Issues resolved
0
5

Sendflowers and Teleflora Consumer Ratings

Rank
50 out of 237 in Flowers / Florist category
37 out of 237 in Flowers / Florist category
Customer service
33 in category
34 in category
Delivery Service
34 in category
23 in category
Advertised vs Delivered
27 in category
31 in category
Product or Service Quality
28 in category
32 in category

Sendflowers and Teleflora Rating Details

Customer service
1.2 (114 reviews)
1.2 (204 reviews)
Reviewer's quote

So the customer service lady asked if I had a preference as to what kind of flowers or did I want the florist to decide. At this point I'm thinking that I deserve to get her something expensive if she can't have the gourmet chocolate, so I told the wanted it to be red roses. I know nothing about...

Read full review

...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

Read full review
Delivery Service
1.3 (109 reviews)
1.6 (174 reviews)
Reviewer's quote

First, they called my friend to let her know shes expecting a delivery. Then they got her job late in delivering the flowers, she was almost going home at this point. After calling several times, they could not tell me where the flowers were at that point and if it will even be delivered as...

Read full review

...99 and service fee of 22. 99 a total of $162. 98 and what i received was nothing like the picture I ordered from the website..

Read full review
Advertised vs Delivered
1.1 (105 reviews)
1.1 (166 reviews)
Reviewer's quote

I ordered an arrangement on May 5th to be delivered on Mother's Day between 9 and 6 p. m....

Read full review

Ordered a premium arrangement after my daughter delivered my grand baby. Balloons were missing and the bouquet wasnt even close to what I ordered..

Read full review
Product or Service Quality
1.2 (102 reviews)
1.2 (153 reviews)
Reviewer's quote

After 8 emails and 10 phone calls two of which they hung up on me my order was canceled ! Very unprofessional! Terrible customer service!! Ruined Mothers Day !! Avoid Avoid,Avoid,Avoid,Avoid,Avoid! Avoid !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..

Read full review

...50 minute wait to speak to customer service. They said they can't guarantee delivery times. Then why charge an extra fee for it??? Delivery finally arrived with no card and no care instructions...

Read full review

Sendflowers and Teleflora Pros and Cons

Pros
  • Nice flower company
  • I like being able to pick and order what i want from the website
  • I did receive a full refund
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Whole experience
  • Did not deliver what was advertised
  • There is nothing to like about this company
  • Customer service
  • Never got flowers
  • Delivered product

Sendflowers and Teleflora Most Positive Reviews

Top rated reviews
5

This is the first time I used this flowers company. At first, they delivered wrong flowers bouquet. It's wasn't the one...

Read full review
5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

Read full review
4.8

flowers were delivered Friday April 10,2020 delivery person did not ring door bell or knock to say the flowers were...

Read full review
3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

Read full review

Sendflowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

This company called me to reschedule delivery on the day of delivery attempting to negotiate discounts multiple times....

Read full review
1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

Read full review
1

Do not use these cheating lying *** bags. This site, "Send Flowers" said they would be able to deliver before 6 pm...

Read full review
1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

Read full review

Sendflowers and Teleflora Latest Reviews

Recent published reviews
1.2

I would never use these people again. I wanted them to deliver flowers for my friends birthday as a surprise. First,...

Read full review
1

Placed an order through the website with explicit instruction on delivery of the flowers. In the message section I...

Read full review
1.4

We ordered flowers online. SendFlowers charge the credit card but never delivered.

Read full review
1.1

Ordered Zen Garden for father's day. Paid extra fee to arrive before 1pm. 1pm came and went. No delivery. 50 minute...

Read full review

Sendflowers and Teleflora Products and Services

Most reviewed product and services
  • Sendflowers Delivery Service (65 reviews)
  • Sendflowers Flowers (34 reviews)
  • Sendflowers Same Day Delivery Service (9 reviews)
  • Teleflora Delivery Service (122 reviews)
  • Teleflora Flowers (74 reviews)
  • Teleflora Arrangement (66 reviews)