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Selene Finance

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $65.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Selene is stupid 1

Customers don't like

  • Simply they do not care about homeowners5
  • Should not be permitted to service mortgages5
  • Customer service5
  • Are unreasonable disgustingly4
  • Selene2
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Horrible customer service36
  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Very poor business practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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