PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Totalprotect and Select Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty

Select Home Warranty

Has Verified Representatives
2.6
Totalprotect
Select Home Warranty

Totalprotect and Select Home Warranty Overview

Total reviews
18
356
Company responses
0
322
Issues resolved
1
1

Totalprotect and Select Home Warranty Consumer Ratings

Rank
120 out of 920 in Household Services category
60 out of 920 in Household Services category
Customer service
71 in category
95 in category
Product or Service Quality
92 in category
114 in category
Value for money
63 in category
94 in category
Diversity of Products or Services
121 in category
127 in category

Totalprotect and Select Home Warranty Rating Details

Customer service
1.7 (10 reviews)
1.4 (231 reviews)
Reviewer's quote

...Customer Service will never let us speak with a supervisor, or they lie to us and say the supervisor just tried to call you. Customer Service is a complete disaster. Run!! And please understand: Ive never posted a review in my life..

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...Called customer service on July 1st they said to send pictures of serial number, unit, and past service. I resent pictures. July 6th customer service said it would be 1 day...

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Product or Service Quality
1.4 (11 reviews)
1.1 (81 reviews)
Reviewer's quote

...Their in US customer service people are fairly proficient, but the foreign company they use is mostly incompetent. I was lied to, hung up on and stalled repeatedly..

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No items

Value for money
1.8 (10 reviews)
1.2 (76 reviews)
Reviewer's quote

Cross country owns this company it is a waste of your money. Their claims service is very bad. My microwave went out in October of last year, they said they could not fix it and would replace it...

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No items

Diversity of Products or Services
1.4 (10 reviews)
1.3 (85 reviews)
Reviewer's quote

My husband Samuel Cole is hospitalzied with blood cancer and not able to make the call to this company. I was told that i could not cancel it because my name is not on the contract. He wants this cancelled. I have a Durable Power of Attorney and i am requesting this contract be cancelled.

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No items

Totalprotect and Select Home Warranty Pros and Cons

Pros
  • Initial service was good
  • Difficult to imagine
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
Cons
  • Not having the problem taken care of
  • Non fulfillment of promises
  • Were rude and unwilling to help
  • Horrible customer service
  • Deceptive practices
  • Fraudulent company

Totalprotect and Select Home Warranty Most Positive Reviews

Top rated reviews
5

Have had them for 15 yrs and have NO complaints

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5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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No votes
5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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Totalprotect and Select Home Warranty Most Critical Reviews

Lowest rated reviews
1

I would like for someone to contact i have a issue that has not been resolved please contact 601 750 2040

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1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

Total scam! 10 days without air! No service whatsoever. Found out too late happened to my neighbor. They gave him...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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Totalprotect and Select Home Warranty Latest Reviews

Recent published reviews
1

Avoid this company like the plague. We are now on our third month without a dishwasher. The company sent two low level c...

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1

I called C/S to report my pool motor broke, I was told I could call my own pool service, so I did. I got it fixed and...

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1

My husband Samuel Cole is hospitalzied with blood cancer and not able to make the call to this company. I was told that...

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1

I was told I could use my own service company when I purchased this policy. When my A/C broke I was told to call the...

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Totalprotect and Select Home Warranty Products and Services

Most reviewed product and services
  • Totalprotect Home Warranty (3 reviews)
  • Totalprotect Homeowners Policy Claim (3 reviews)
  • Totalprotect Plumbing Service (1 review)
  • Select Home Warranty Warranty (64 reviews)
  • Select Home Warranty Homeowners Policy Claim (50 reviews)
  • Select Home Warranty Claim (47 reviews)