PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Select Home Warranty and The Home Service Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty
The Home Service Club

Select Home Warranty and The Home Service Club Overview

Total reviews
328
8
Company responses
300
0
Issues resolved
0
1

Select Home Warranty and The Home Service Club Consumer Ratings

Rank
64 out of 940 in Household Services category
38 out of 940 in Household Services category
Customer service
92 in category
35 in category
Good Value for Money
0 in category
No votes
Coverage
0 in category
No votes
Ordering Process
0 in category
No votes

Select Home Warranty and The Home Service Club Rating Details

Customer service
1.4 (208 reviews)
3.7 (6 reviews)
Reviewer's quote

Whether it is the salespeople, the customer service reps, the contractors, or the management, I experienced incident after incident where they provided shoddy service and/or failed to live up to their promises. It finally got to the point that I was so frustrated that I cancelled my policies. SHW...

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Unfortunately, I cannot submit a claim online due to application issues so I call customer service instead. After 30 minutes waiting in queue, I was able to spoke to a rep and process my claim. A few hours later the contractor arrived and opened the cabinet to gain access and guess what a lot of...

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Good Value for Money
1.5 (108 reviews)
No votes
Reviewer's quote

They will not pay full replacement value, can't seen to speak to a supervisor, they lie to you about what they will do to make things right. Offered me $175 for a replacement of a new washer, After finally speaking with a supervisor was told I would be sent $250, plus the $45 service charge and...

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No items

Coverage
1.6 (108 reviews)
No votes
Reviewer's quote

I paid in advance for several years of coverage. Select Home Warranty's policy is that the customer is to call them for a reference number on a job, and so they can speak to the plumber, contractor, carpenter who will be doing the repairs. Every time I called Select Home Warranty I would be put...

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No items

Ordering Process
1.8 (105 reviews)
No votes
Reviewer's quote

Ordering process? Well, the process of ordering and paying for the service agreement is excellent. But that is to their benefit, so it really doesn't mean a thing to customers. Since it is not possible to skip the rating altogether, I am going to give them one star on all categories - and hope they...

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No items

Select Home Warranty and The Home Service Club Pros and Cons

Pros
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
  • Wide coverage plans
  • Respectful tech
  • Prompt tech
Cons
  • Horrible customer service
  • Deceptive practices
  • Will not repair items
  • Response time
  • Contractors list is limited on some areas
  • Rude tech

Select Home Warranty and The Home Service Club Most Positive Reviews

Top rated reviews
5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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5

Very pleased with Home Service Club ! They respond quickly to your situation when needed. Annual tune-up to my HVAC...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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5

I've been using Home Service Club for service and maintenance of our air conditioning and heating system for at least...

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Select Home Warranty and The Home Service Club Most Critical Reviews

Lowest rated reviews
1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1.3

First off they took almost to weeks to get a contractor to come out and at the rental property. It was a leaky garden...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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1.5

In February this year, my clothes dryer quit heating. I made the claim and 2 weeks later hadn't heard anything. Finally...

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Select Home Warranty and The Home Service Club Latest Reviews

Recent published reviews
1

I had a plumbing problem that flooded the house. After 3 days without water in the house and not getting a response...

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4.8

My washer is not draining properly. Unfortunately, I cannot submit a claim online due to application issues so I call...

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1

:pooBullshitop:Ourvery upset with this company

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5

HSC has been absolutely wonderful and I have totally enjoyed my relationship with them over the last year and plan to...

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Select Home Warranty and The Home Service Club Products and Services

Most reviewed product and services
  • Select Home Warranty Warranty (62 reviews)
  • Select Home Warranty Homeowners Policy Claim (47 reviews)
  • Select Home Warranty Claim (43 reviews)
  • The Home Service Club Claim (7 reviews)