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Furniture and Decor
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $58.5K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Bed 2
  • Quick delivery 1
  • Order process 1

Customers don't like

  • Poor customer service4
  • Poor durability2
  • Very high-cost mattress1
  • Product not as represented1
  • Non-existent customer service1
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Sleep Number

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 909 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Bed 10
  • Can raise and lower bed 7
  • Showroom and product 5
  • Misleading 5
  • Demo i tried in the showroom 5

Customers don't like

  • Customer service35
  • Lack of customer service9
  • Return policy6
  • Lack of customer satisfaction5
  • Warranty policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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