PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seiko and Tissot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seiko
Tissot

Seiko and Tissot Overview

Total reviews 66 29
Company responses 0 0
Issues resolved 1 0

Seiko and Tissot Consumer Ratings

Rank
186 out of 849 in Jewelry and Accessories category
201 out of 849 in Jewelry and Accessories category
Product or Service Quality
144 in category
164 in category
Customer service
127 in category
146 in category
Warranty
91 in category
81 in category
Website
170 in category
109 in category

Seiko and Tissot Rating Details

Product or Service Quality
1.4 (29 reviews)
1.1 (13 reviews)
Reviewer's quote

...Our first experience with a Seiko watch would be rated 10, excellent quality. The new watch that’s less than a year old, rating would be a 0. Seiko’s quality of watches has gone down hill...

Read full review

The 3 o'clock arrow dropped out, the service center told me, this modal no defect one, so u have to pay RM32 to fix this button. My bf only wearing this watch for two months as his birthday present on January, I really can't accept this thing can happens to Tissot, I though Tissot is quality watch?...

Read full review
Customer service
1.3 (29 reviews)
1.1 (14 reviews)
Reviewer's quote

...Very poor customer service and very poor web site. Next watch will not be a Seiko or anything to do with Seiko..

Read full review

When I received it, I found the strap a little too long - I contacted customer service, and they suggested they could replace it to a shorter one, so I sent it back. However, it's been like 3 weeks now, and the only thing I can get from them is my watch is under "Technical Diagnosis". The people...

Read full review
Warranty
1.7 (25 reviews)
1.8 (14 reviews)
Reviewer's quote

...Sent the watch to Mahwah (New Jersey) along with purchase receipt and warranty card for repair and they asked $320 on a watch that I paid $350. Seiko refused repair saying there was water inside. Yet the watch is guaranteed to be waterproof at 10 bars! See Seiko warranty on their website...

Read full review

... leaving the watch for repair, I received an email from Tissot Customer Service that need to pay for repair fees even though it is under international 2 years warranty because watch has sign of third party intervention prior to the receipt. It is totally nonsense. What I can see is that since they want to get the repair fees for t...

Read full review
Website
1.8 (24 reviews)
2.5 (11 reviews)
Reviewer's quote

...says so on website. Well it does but there is a lot of stuff when you go on their site to do a return. I will never use them again ..

Read full review

...So much for a quality brand! I went to their website to submit a complaint and ask for a repair status but could not tell if the message was even delivered. The site never moved off the form or indicated a successful delivery of the message..

Read full review

Seiko and Tissot Pros and Cons

Pros
  • Twenty year old kinetic seiko watch
  • Excellent quality
  • Appeal
  • Non
Cons
  • Customer service
  • Warranty
  • Lack of communication
  • Product
  • Customer service
  • Quality

Seiko and Tissot Most Positive Reviews

Top rated reviews
5

frist of all i will only buy a seiko this is the best watch i have ever had ....i never take it off i do every thing...

Read full review
3.3

I bought a tissot-watch that I like a lot. The problem however is that I have had a lot of technical problems with it,...

Read full review
5

I just bought what I thought was such a beautiful watch, a Seiko leather band `Presage` with open heart on front and ope...

Read full review
No votes

Seiko and Tissot Most Critical Reviews

Lowest rated reviews
1

I purchased a Seiko Kinetic watch-2009-The glass face fogs on the inside when I go outside and the temperature is below...

Read full review
1

Tissot
Chat conversation start
9 minutes ago
I bought a Tissot PRS516 about a year ago from Dubai. I have no idea as to...

Read full review
1

I bought a Seiko Solar SSC017 in 2012. It worked well for about 18 months, but then quit working. It has a 3 year...

Read full review
1

Sometime ago I complained in this forum regarding the issue of my watch afterwards one of Tissot agents contacted me thr...

Read full review

Seiko and Tissot Latest Reviews

Recent published reviews
No votes

I had mailed to you for repairs of a chronograph a few days ago but have not heard from you yet. Can you please look...

Read full review
1

Incredibly slow service - I recently bought a new watch from Tissot official website. When I received it, I found the...

Read full review
No votes

asked for directions on if repair needed and if leap year needed changing for my watch.

Read full review
No votes

I was bought a tissot watch for my wife, so sad after 2 years the crown has broken. I go to service center and they told...

Read full review

Seiko and Tissot Products and Services

Most reviewed product and services
  • Seiko Watch (30 reviews)
  • Seiko Watch Repair (7 reviews)
  • Seiko Divers Watch (4 reviews)
  • Tissot Watch (15 reviews)
  • Tissot Watch Repair (5 reviews)
  • Tissot T-touch Watch (2 reviews)