PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swagtron and Segway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swagtron

Swagtron

Has Verified Representatives
3.1
Segway

Segway

2.7
Swagtron
Segway

Swagtron and Segway Overview

Total reviews
319
4
Company responses
338
0
Issues resolved
8
0

Swagtron and Segway Consumer Ratings

Rank
67 out of 1792 in Appliances and Electronics category
30 out of 360 in Sport category
Product or Service Quality
213 in category
13 in category
Customer service
146 in category
41 in category
Value for money
166 in category
6 in category
Exchange, Refund and Cancellation Policy
130 in category
30 in category

Swagtron and Segway Rating Details

Product or Service Quality
1.7 (163 reviews)
3.7 (3 reviews)
Reviewer's quote

...In the end, as a customer, I am left with a damaged product and there is no replacement..

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...Customer service is actually talking to someone..

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Customer service
1.7 (160 reviews)
1.5 (2 reviews)
Reviewer's quote

Terrible customer service. After six months, the battery stopped charging so I contacted them for a new battery as guaranteed and they said to send it in. After two months of trying to reach them I was told that there was a cracked wheel and that I had to pay $100 in order to get it back...

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No items

Value for money
2 (156 reviews)
5 (2 reviews)
Reviewer's quote

org | Start With Trust* I want something that works or my money back. I am so upset with this company and my lemon scooter? Don't we have lemon laws? I literally took my scooter out of the box less than an hour ago from UPS and the lemon doesn't even power on. You sent me a product back with a...

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Loving my new Segwey Kickscooter Max!!! So far so good, I have had the opportunity to ride these sort of scooters before, and I almost bought one in the tax season for 2018; I am so glad I waited til this one came out because it goes a longer distance. I do however wish that this model had included...

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Exchange, Refund and Cancellation Policy
1.8 (148 reviews)
2 (1 review)
Reviewer's quote

Not happy this prodact refund my money swagtron eb 6..

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No items

Swagtron and Segway Pros and Cons

Pros
  • Product is cool
  • Unacceptable
  • Price
  • Nice products
Cons
  • Poor product quality
  • Customer service
  • Terrible service the worst i have ever experienced
  • Horrid and unreliable customer service

Swagtron and Segway Most Positive Reviews

Top rated reviews
5

I had called them they said the only answer the phone through Monday through Friday 2 10 2 8 so they said call them the...

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4.4

I Have I Segway nine-bot I need repaired. You call, you email and still nothing. Customer service is actually talking...

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5

Do you guys have a refund policy

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4.2

Loving my new Segwey Kickscooter Max!!! So far so good, I have had the opportunity to ride these sort of scooters...

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Swagtron and Segway Most Critical Reviews

Lowest rated reviews
1

SMH!!!! I recived my X2 but as I opened it I found out quickly that it was used. Scratches and cracks all over the...

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1

Contacted customer service when my throttle stopped working on my Ninebot Max. They forced me to wait days to a week bet...

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1

For Christmas, we purchased a SwagTron T3 for our daughter factory direct from SwagTron USA. It work fine for about an...

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1

I have not received a confirmation for my order Facepalm

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Swagtron and Segway Latest Reviews

Recent published reviews
No votes

My sons charger has broke for his hoverboard. I looked online and it's a two prong charger and there all out of stick...

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No votes
No votes

So when I took it apart I didnt do anything I just turned it on and I saw a little red light flashing. But the problem...

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No votes

Swagtron and Segway Products and Services

Most reviewed product and services
  • Swagtron Hoverboard (38 reviews)
  • Swagtron Scooter (36 reviews)
  • Swagtron T5 Hoverboard (29 reviews)
  • Segway Kickscooter Max Scooter (2 reviews)
  • Segway Shipping Service (1 review)
  • Segway Hoverboard (1 review)