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Securus Technologies
SecurusTel

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Securus Technologies

Securus Technologies

1.6
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 822 TOTAL REVIEWS
Rank
288 out of 1938
in Telecommunications category
Rating Details
Customer service
Website
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    3093
  • SUCCESSFUL
    37%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    18%
Top Products and Services
1.6
207 reviews
1.8
132 reviews
1.4
95 reviews
SecurusTel

SecurusTel

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 136 TOTAL REVIEWS
Rank
397 out of 1938
in Telecommunications category
Rating Details
Customer service
Website
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    277
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    03:03
  • ISSUES RESOLVED
    5%
Top Products and Services
1.6
35 reviews
1
19 reviews
1.1
15 reviews

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