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Securus Technologies
Securtel

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Securus Technologies

Securus Technologies

1.6
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 767 TOTAL REVIEWS
Rank
286 out of 1925
in Telecommunications category
Rating Details
Customer service
Website
Product or Service Quality
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    2761
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    18%
Top Products and Services
1.6
191 reviews
1.8
128 reviews
1.4
92 reviews
Securtel

Securtel

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1138 TOTAL REVIEWS
Rank
395 out of 1925
in Telecommunications category
Rating Details
Customer service
Website
Product or Service Quality
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    4948
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    02:55
  • ISSUES RESOLVED
    4%
Top Products and Services
1.3
251 reviews
1.3
205 reviews
1.2
185 reviews

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