PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Security Finance and Westlake Financial Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Security Finance
Westlake Financial Services

Security Finance and Westlake Financial Services Overview

Total reviews
Company responses
Issues resolved

Westlake Financial Services was first mentioned on PissedConsumer on Feb 7, 2008 and since then this brand received 526 reviews. It is 366 reviews more than Security Finance received since May 31, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Security Finance customer support team than with Westlake Financial Services customer service.

Security Finance and Westlake Financial Services Consumer Ratings

97 out of 1192 in Loans and Mortgages category
333 out of 2345 in Financial Services category
Customer service
78 in category
255 in category
79 in category
252 in category
87 in category
274 in category

Security Finance and Westlake Financial Services Rating Details

Customer service
1.8 (89 reviews)
1.2 (107 reviews)
Reviewer's quote

...Customer service is closed..


Where do I start? This company has the rudest customer service ever. They hide behind their so-called policies and will not clarify your payments and speak in circles . They dont contact you when they take the vehicle...

1.9 (80 reviews)
1.2 (85 reviews)
Reviewer's quote

...I think they have an awesome no nonsense manager and staff now! They make me feel like I matter! And the manager knows my name and says hello every time I come through the door! I would recommend anyone go to the Security Finance in Covington Georgia! These ladies are amazing! ..


...There staff is rude , they have no knowledge of anything, and they have no respect for their customers. My car got repoed in the a. m while i was sleep...

2.1 (79 reviews)
1.4 (110 reviews)
Reviewer's quote

Took a loan out. Within days someone from the company comes by my house. They call two and three times a day. Paid the loan off early...within four months. And low and behold five months later they start harassing me wanting more money. I will not recommend this business to anyone. However I will...

Dontwant A

I made a payment via their website (have confirmation #). after 2 business days, no payment showing it was processed. called Westlake and gave the non English speaking guy the confirmation number...


Security Finance and Westlake Financial Services Pros and Cons

  • Were friendly
  • Easy process
  • If you are in need of money
  • I dont
  • How they help me when i needed it
  • Gave me an auto loan
  • Staff would not fix their mistake
  • Poor customer service
  • Fact i was lied to
  • Unwilling to help customers
  • Shady business practices
  • Horrible customer service

Security Finance and Westlake Financial Services Most Positive Reviews

Top rated reviews

Security Finance has been my go to finance company for a few years now. I think that Security Finance is lucky to have...


Westlake is working on financing me 2nd auto loan. In the name of Jesus thank you for a blessing again with them. My...

Security Finance and Westlake Financial Services Most Critical Reviews

Lowest rated reviews

They gave my mom a loan after telling us they wouldn't. For she has dementia. But the same day NINA gave her one. Mom...


This Emma girl from Westlake had my vehicle repoed (payments were n time) they needed a paper mailed over, n I dint...

Security Finance and Westlake Financial Services Latest Reviews

Recent published reviews

I went and got a loan walked out with 363 bucks the total repay over 8 months was supposed to be 480. I want to pay it...

Read all 160 reviews

Ive been sending my title 10 active duty orders to these people since October of 2018 to receive my SCRA (Service...

Read all 526 reviews

Security Finance and Westlake Financial Services Products and Services

Most reviewed product and services
  • Security Finance Loan (47 reviews)
  • Security Finance Customer Care (18 reviews)
  • Security Finance Manager (14 reviews)
  • Westlake Financial Services Loan (181 reviews)
  • Westlake Financial Services Auto Loan (50 reviews)
  • Westlake Financial Services Customer Care (30 reviews)